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Environmental Services Parking
Download and print a copy of the brochure Enforcing Parking in the Royal Borough of Kensington and Chelsea [PDF file] (File size 898Kb).
As part of our continued commitment to improving the quality of services we provide, we are interested to know what you think of the Parking web pages. If you have any comments you can send them to us using the Parking Feedback form.
When you are desperate for somewhere to park, it’s easy to think of yellow lines and pay-and-display machines as nothing but a nuisance. Recent years have seen a large rise in the number of vehicles on our roads and we have to decide where people can and cannot park.
When we enforce the rules on parking properly, it helps us all by making sure:
We are responsible for:
The police are responsible for:
For information on obstructions contact:
Traffic Warden Manager
Metropolitan Police Service
78 Kensington High Street
London, W8.
Telephone: 020 8246 0912
For information on red routes contact:
Transport for London Street Management
Faith Lawson House
15 Dacre Street
London SW1H 0NR
Telephone: 020 7343 5000
A controlled parking zone is an area where we have restricted parking places only. The hours when this applies are shown on large signs as you enter the zone. We will mark all roads where parking is not allowed with yellow lines. If yellow line restrictions apply at different times to the zone times, the restrictions will be shown on separate signs.
You can park in the following places.
Always check the signs before you park.
Do not park at a pay-and-display ticket machine for longer than you have paid for.
Do not return to a pay-and-display ticket machine and insert extra money, in other words feed the meter.
In a limited period waiting bay for loading and unloading including those on red routes. There is a maximum stay of 20 minutes.
There are 111 disabled persons' parking bays throughout the Borough if you hold a purple badge or European blue badge (previously known as the Orange badge.)
For information on disabled parking see the Parking Concessions web page. You may also find the transport and mobility page within Social Services web pages useful.
In a residents' parking bay (if you don't display a permit) but only after 6.30pm on Saturday and Sunday or 10pm Monday to Friday, depending on the area. In some areas this is after 1.30pm on a Saturday.
In a residents' parking bay, pay-and-display bay, or on a single yellow line, all day on Sunday unless the signs state otherwise.
On a yellow line or pay-and-display bay and resident permit bay, depending on the area, until parking restrictions begin again on the following day.
Before parking always check the time plates. You cannot park in the following places
Yes, some restrictions do apply. Please read the Royal Borough’s leaflet ‘Parking concessions for disabled people’. This leaflet will explain the restrictions. Contact the Disability Transport and Parking Team for application forms.
Yes, restrictions do apply. Controlled zone entry signs show that the hours of restriction are 8.30am to 6.30pm or 10pm Monday to Friday and 8.30 am to 1.30pm or 6.30pm on Saturday. These restrictions still apply on bank and public holidays with the exception of residents’ parking and pay-and-display bays. These are available to all without charge.
You must never park on yellow lines.
If you find a pay-and-display machine out of order, please use another machine in the same street with the same tariff.
We will refund any money you lose in pay-and-display machines which are not working correctly. Contact the Control Centre on 020 7361 4384. We will also refund any postage charges you have to pay in doing this.
From 1 July 2007, the penalty for parking illegally is £120 for a serious contravention or £80 for a lesser contravention. If you pay this within 14 days, you will qualify for a 50 per cent reduction.
You can pay by cheque or postal order, by post or by credit or debit card over the phone. You will find details printed on the back of the notice and also over the page.
If you are clamped, you will need to either visit or phone the Lots Road Vehicle Pound, or the Parking Shop at Young Street. Once you have paid the release fee (£70) and the applicable Penalty Charge Notice fee you can return to your car and wait to have the clamp removed.
You can pay by cheque, postal order or by credit or debit card (Access, Visa, Master or Switch) over the phone. You will find details printed on the back of the clamp notice.
If a local authority has removed your car, you should phone the Transport Committee for London Public Enquiry Line on 020 7747 4747. They will tell you where your car is and the fee you have to pay.
We take any vehicles we tow away to the Vehicle Pound in Lots Road. Once you have provided some proof that you own the vehicle, paid the release fee (£200) and the applicable Penalty Charge Notice fee, we will return your car to you. You can pay by cheque, cash, postal order, or by credit or debit card.
This is the least you will pay to get your vehicle back from the Lots Road car pound, but this could increase if you have to pay storage charges which are £40 a day. You will find payment details below.
In person at the Customer Service Centre at Kensington Town Hall.
Note: The prices of Penalty Charge Notices, clamps and removals are set by the Association of London Government in consultation with the Mayor of London. The prices apply to all Central London Boroughs.
You can pay by cash, cheque, postal order, credit or debit card as follows:
If you receive a penalty charge notice which you feel is unfair, you can challenge it, write within the first 14 days of receiving a notice.
write within the first 14 days of receiving a notice. If you do not pay the notice within 28 days, you will receive a document called a ‘Notice to owner’ explaining how to make a formal representation, or pay the full penalty charge.
If we decide a notice is valid and you disagree, you can appeal to the Parking Appeals Service. An independent adjudicator will then review your case and his or her decision will be final.
If we clamp or remove your vehicle and you feel it is unfair, you can challenge it after paying the release fees. You may do this by writing to:
The Clamp and Removal Team
Compliance Services
PO Box 4294
Worthing
BN13 1WW
Please note: You must do this within 28 days of receiving the penalty charge notice.
If you ignore our notice or an adjudicator’s decision to uphold a penalty charge notice, the charge will rise by 50 per cent and we will deal with this as a debt. This could possibly lead to us passing the debt to bailiffs.
We will only withdraw penalty charge notices in very rare circumstances. We will not withdraw them for the following reasons.
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