The rateable values of all business properties are assessed by the Valuation Office Agency (VOA) which is part of the Inland Revenue.
Details of the rateable values of business rates properties are available for inspection at the Town Hall, Hornton Street or by visiting the VOA website at www.voa.gov.uk
All appeals against rateable values, and all enquiries concerning valuation matters
should be addressed to the VOA at:
The Valuation Officer,
Wingate House,
93-107 Shaftsbury Avenue
London
W1V 8BU
Telephone 020 7445 0500
Fax 020 7445 0699
You are free to make appeals to, or seek advice from the VOA yourself, you do not need to employ a rating adviser. However should you wish to obtain professional advice, you can do so by contacting members of the Royal Institution of Chartered Surveyors (RICS) or the Institute of Revenues, Rating and Valuation (IRRV).
Both the RICS and the IRRV are regulated by rules of professional conduct designed to protect the public from misconduct.
You can find details of these organisations on their websites:
Before employing a rating adviser, and particularly before employing one who is not a member of one of these bodies, you should satisfy yourself that he or she has the necessary knowledge or expertise, as well as appropriate indemnity insurance.