Rateable values and appeals

The rateable values of all business properties are assessed by the Valuation Office Agency (VOA) which is an agency of Her Majesty’s Revenue and Customs.

Rateable values, property descriptions and other valuation information can be found at the Valuation Office Agency website.

All appeals against rateable values, and all enquiries concerning valuation matters should be addressed to the VOA at:

Wingate House
93-107 Shaftsbury Avenue
London   W1V 5BU
Telephone: 03000 504 650
Fax: 03000 500 692

Valuation and appeals advice

You are free to make appeals to, or seek advice from the VOA yourself, you do not need to employ a rating adviser. However should you wish to obtain professional advice, you can do so by contacting members of the Royal Institution of Chartered Surveyors (RICS) or the Institute of Revenues, Rating and Valuation (IRRV).

Both the RICS and the IRRV are regulated by rules of professional conduct designed to protect the public from misconduct.

You can find details of these organisations on their websites:

Before employing a rating adviser, and particularly before employing one who is not a member of one of these bodies, you should satisfy yourself that he or she has the necessary knowledge or expertise, as well as appropriate indemnity insurance.