General Information
Fees include both materials and the examination - though exam
re-sit fees may apply. The fees do not include lunch and are
subject to change at the discretion of the Council. VAT is not
applicable to local authority training fees.
Course Dates
Booking a course
Call 020 7361 3002 or complete the enquiry form to make a course booking.
Payment options
Payment is made at the time of booking by credit or debit
card. BACS payment can be arranged. Invoices will be sent on
request to medium or large sized organisations and businesses.
If you are paying by card, please tell us when you call. We
accept MasterCard and Visa credit cards and Switch, Solo, Visa
Electron, Delta and Maestro debit cards. We do not accept American
Express.
N.B. Course attendance will
only be permitted once payment has been received by the
Council. If you have not paid but signed and returned a
training agreement, you or your staff may still be turned
away. Please call Environmental Healthline at 020 7361 3002 to
confirm receipt of payment.
Invoices must be settled within 30 days or
before the course start date (whichever date is sooner).
Certificates and course results will not be issued until payment
is received.
Course Cancellation
Cancellations or postponements made by Individuals or
Organisations more than 14 days before the
scheduled course must be made in writing and may be transferred to
an alternative course date or given a refund. The exception
will be made on production of a medical certificate signed by a
hospital or general practitioner. Substitutions in place of the
named candidate(s) are acceptable on the above course. Any request
to transfer the candidate(s) on to a similar level course on an
alternative date must be made in writing at least 14 days in
advance of the course. Cancellations or non-attendance made
less than 14 days before or on the day of the course will not
receive a refund.
Venue
Special Consideration and Reasonable
Adjustment
Course Disclaimer
The Council’s courses and training interventions do not
constitute compulsory attendance or training solely provided by the
Council. The Council reserves the right to cancel, postpone or
reschedule any of its courses. The fees charged are to cover the
cost of administration, examinations, materials and delivery of
training, and not for profit. The Council reserves the right to
amend the advertised course fees.
If you attend any of the Council’s training sessions it will not
exempt you from being served with any legal notices in connection
with current EC or UK food safety, health and safety or other
legislation should a contravention be identified in your business
or by your staff. Nor will attendance of the training courses
provide you with a guarantee that the Council will not take
criminal prosecution action against you, should such action be
considered necessary. Ensuring compliance with the legislation is
your responsibility.
Training frequently asked questions
Visit Training frequently asked questions
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