About our courses

Fees

Fees include both materials and the examination - though exam re-sit fees may apply. The fees do not include lunch and are subject to change at the discretion of the Council. VAT is not applicable to local authority training fees.

Course Dates

Booking a course

Call 020 7361 3002 or complete the enquiry form to make a course booking.

Payment options

Payment is made at the time of booking by credit or debit card. BACS payment can be arranged. Invoices will be sent on request to medium or large sized organisations and businesses.

If you are paying by card, please tell us when you call. We accept MasterCard and Visa credit cards and Switch, Solo, Visa Electron, Delta and Maestro debit cards. We do not accept American Express.

N.B. Course attendance will only be permitted once payment has been received by the Council. If you have not paid but signed and returned a training agreement, you or your staff may still be turned away. Please call Environmental Healthline at 020 7361 3002 to confirm receipt of payment.

Invoices must be settled within 30 days or before the course start date (whichever date is sooner).

Certificates and course results will not be issued until payment is received.

Course Cancellation

Cancellations or postponements made by Individuals or Organisations more than 14 days before the scheduled course must be made in writing and may be transferred to an alternative course date or given a refund.  The exception will be made on production of a medical certificate signed by a hospital or general practitioner. Substitutions in place of the named candidate(s) are acceptable on the above course. Any request to transfer the candidate(s) on to a similar level course on an alternative date must be made in writing at least 14 days in advance of the course.  Cancellations or non-attendance made less than 14 days before or on the day of the course will not receive a refund.

Venue

Special Consideration and Reasonable Adjustment

Course Disclaimer

The Council’s courses and training interventions do not constitute compulsory attendance or training solely provided by the Council. The Council reserves the right to cancel, postpone or reschedule any of its courses. The fees charged are to cover the cost of administration, examinations, materials and delivery of training, and not for profit. The Council reserves the right to amend the advertised course fees.

If you attend any of the Council’s training sessions it will not exempt you from being served with any legal notices in connection with current EC or UK food safety, health and safety or other legislation should a contravention be identified in your business or by your staff. Nor will attendance of the training courses provide you with a guarantee that the Council will not take criminal prosecution action against you, should such action be considered necessary. Ensuring compliance with the legislation is your responsibility.

Training frequently asked questions

Visit Training frequently asked questions

 

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