Chelsea register office hours

Chelsea Register Office opening hours

On a Thursday between the hours of 4.30pm and 7pm there is only a skeleton staff here at the Register Office. Please call in advance to give notice of marriage on Thursday late afternoons. The ceremony rooms are open for viewing during this time and no appointment is necessary to view.

* Please note that the Register Office will only be open from 9am to 4pm on Thursday 23 December and Thursday 30 December 2010

Scheduled closures

We will be closed on the following days due to bank holidays.

2010

• 30 August 2010
• 25 December 2010
• 26 December 2010

Staff training closure dates

The Register Office will be closed between 9am and 10am for staff training on the morning of the last Wednesday of every month (except for December when it is the last Wednesday before Christmas Day). The Register Office will only be open from 10.00am to 4.00pm on the following Wednesdays.

2010

• 25 August 2010
• 29 September 2010
• 29 October 2010
• 26 November 2010

Emergency service - for out of office hours

An emergency service (for example, on religious grounds) for the registration of deaths is available on a 'non-guaranteed' basis on Sundays and Bank Holidays, excepting UK Religious Holidays (Good Friday, Easter Sunday, Whit Sunday, Christmas Day and Boxing Day, when it falls on a Sunday).

The telephone number for this service is 020 7373 6099 however it is only for use in an emergency.

This telephone number is for the Borough Duty Officer who will then contact the Officer on call. You must telephone between the hours of 9am and 10am if you require to be seen that day.

A Green Burial Form may be issued only if the Medical Certificate of Cause of Death is completed correctly by the Doctor certifying death and if the death does not need to be reported to the Coroner. You will need to travel to the location of the Officer on call.

You should then make arrangements to re-attend the Register Office on the next working day in order to register the death in full.

The Kensington and Chelsea Register Office is adopting a new code of practice in the way it delivers its services to the public. This initiative is called “New Governance” and enables the Council to have greater control over the way the Registration Service is delivered locally whilst signing up to a nationally agreed set of standards. Our Service Delivery Plan can be downloaded here:

• Registration Service Delivery Plan 2010 [pdf file] (file size 364Kb)

We would welcome any comments you may feel free to make during our public consultation period. The closing date for this is Thursday 30 September 2010 and contact details are listed in the document.