Chelsea Register Office opening hours

On a Thursday between the hours of 4.30pm and 7pm there is only a skeleton staff here at the Register Office. Please call in advance to give notice of marriage on Thursday late afternoons. The ceremony rooms are open for viewing between 4.30pm – 6.45pm and no appointment is necessary to view.

* Please note that the Register Office will only be open from 9am to 4pm on Thursday 20 December and Thursday 27 December 2012.

Scheduled closures

We will be closed on the following days due to bank holidays.

2012

• 7 May 2012
• 2 June 2012
• 4 June 2012
• 5 June 2012
• 27 August 2012
• 25 December 2012
• 26 December 2012

2013

• 1 January 2013
• 29 March 2013
• 1 April 2013
• 6 May 2013
• 27 May 2013
• 26 August 2013
•  25 December 2013
• 26 December 2013

Staff training closure dates

The Register Office will be closed between 9am and 10am for staff training on the morning of the last Wednesday of every month (except for December when it is the last Wednesday before Christmas Day and will be closed from 12.30 pm onwards). The Register Office will only be open from 10am to 4pm on the following Wednesdays (except for 19 December 2012 when it will only be open from 9 am to 12.30pm).

2012

• 25 April 2012
• 30 May 2012
• 27 June 2012
• 25 July 2012
• 29 August 2012
• 26 September 2012
• 31 October 2012
• 28 November 2012
• 19 December 2012

Emergency service - for out of office hours

An emergency service (for example, on religious grounds) for the registration of deaths is available on a 'non-guaranteed' basis on Sundays and Bank Holidays, excepting UK Religious Holidays (Good Friday, Easter Sunday, Whit Sunday, Christmas Day and Boxing Day, when it falls on a Sunday).

The telephone number for this service is 020 7361 3000 however it is only for use in an emergency.

This telephone number is for the Borough Duty Officer who will then contact the Officer on call. You must telephone between the hours of 9am and 10am if you require to be seen that day.

A Green Burial Form may be issued only if the Medical Certificate of Cause of Death is completed correctly by the Doctor certifying death and if the death does not need to be reported to the Coroner. You will need to travel to the location of the Officer on call.

You should then make arrangements to re-attend the Register Office on the next working day in order to register the death in full.

The Kensington and Chelsea Register Office is adopting a new code of practice in the way it delivers its services to the public. This initiative is called “New Governance” and enables the Council to have greater control over the way the Registration Service is delivered locally whilst signing up to a nationally agreed set of standards. If you are interested in how the Register Office is performing then please read our Service Delivery Agreement page.