Chelsea Register Office opening hours

Regrettably, due to staff  training, Chelsea Register Office will be closed on Wednesday 19 November 2014.  Our regular opening hours will resume on Thursday 20 November 2014.

Please time your visit so that you arrive no later than 30 minutes before closing time.

Please call in advance to book an appointment to give notice of marriage/civil partnership.

On a Thursday between the hours of 4pm and 7pm and on Friday between the hours of 4pm and 6pm there is only a skeleton staff on duty here at the Register Office, and we regret that it is not possible to register a birth, register a death or to give notice of marriage/civil partnership during these late opening hours.

 

Day Opening hours
Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 7pm*
Friday 9am to 6pm*
Saturday 9.45am to 5.45pm (by appointment only)
Sunday and bank holidays Closed

* Please note that the Register Office will not be opening late on Thursday 25 December 2014, Friday 26 December or Thursday 1 January 2015 as we will be closed due to bank holidays.

Scheduled closures

We will be closed on the following days due to bank holidays and other scheduled closures.

2014

  • 19 November 2014
  • 25 December 2014
  • 26 December 2014
  • 27 December 2014

2015

  • 1 January 2015
  • 3 April 2015
  • 6 April 2015
  • 4 May 2015
  • 25 May 2015
  • 31 August 2015
  • 25 December 2015
  • 26 December 2015

 

Staff training closure dates

The Register Office will be closed between 9am and 10am for staff training on the morning of the last Wednesday of every month (except for December when it is the last Wednesday before Christmas Day and will be closed from 12.30 pm onwards). The Register Office will only be open from 10am to 4pm on the following Wednesdays (except for 17 December 2014 when it will only be open from 9 am to 12.30pm).

2014

 

  • 26 November 2014
  • 17 December 2014

2015

  • 28 January 2015
  • 25 February 2015
  • 25 March 2015
  • 29 April 2015
  • 27 May 2015
  • 24 June 2015
  • 29 July 2015
  • 26 August 2015
  • 30 September 2015
  • 28 October 2015
  • 25 November 2015
  • 23 December 2015

 

Emergency service - for the registration of deaths outside of our normal office hours 

An emergency service (for example, on religious grounds) for the registration of deaths is available on a 'non-guaranteed' basis on Sundays and Bank Holidays, excepting UK Religious Holidays (Good Friday, Easter Sunday, Whit Sunday, Christmas Day and Boxing Day, when it falls on a Sunday).

The telephone number for this service is 020 7361 3000 however it is only for use in an emergency.

This telephone number is for the Borough Duty Officer who will then contact the Officer on call. You must telephone between the hours of 9am and 10am if you require to be seen that day.

A Green Burial Form may be issued only if the Medical Certificate of Cause of Death is completed correctly by the Doctor certifying death and if the death does not need to be reported to the Coroner. You will need to travel to the location of the Officer on call.

You should then make arrangements to re-attend the Register Office on the next working day in order to register the death in full.

The Register Office will be closed on the following dates but we will be offering our Emergency Service.

  • Wednesday 19 November 2014
  • Sunday 21 December 2014
  • Saturday 27 December 2014
  • Sunday 28 December 2014
  • Monday 6 April 2015
  • Sunday 27 December 2015
  • Monday 28 December 2015 

The Register Office will be closed on the following dates, however it will not be possible to offer our Emergency Service.

  • Thursday 25 December 2014
  • Friday 26 December 2014
  • Thursday 1 January 2015
  • Friday 3 April 2015
  • Sunday 5 April 2015
  • Friday 25 December 2015
  • Saturday 26 December 2015

On 1 April 2011 the Kensington and Chelsea Register Office adopted a new code of practice in the way it delivered its services to the public. This initiative is called “New Governance” and enables the Council to have greater control over the way the Registration Service is delivered locally whilst signing up to a nationally agreed set of standards. If you are interested in how the Register Office is performing then please read our Service Delivery Agreement page.