People First Website - Feedback Survey
We are keen to make sure this website is helpful, easy to use and informative for you. It would greatly help us achieve this if you could answer the following questions. It shouldn’t take more than five minutes to complete. When you have done so, please click the Submit button. Your opinions and feedback are greatly appreciated.
Which of the following most accurately describes the purpose of your visit?
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To look up information for myself
To look up information on behalf of someone else
Are you:- (please tick all that apply)
A resident
A health or social care professional
A carer (you look after another adult in their home)
Other
If other please specify
How many times have you visited the People First Website?
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This is my first visit
Two to five times
Six to ten times
More than ten times
Don't know/can't remember
Which of the following topics did you visit on the website? Please tick all that apply.
'This just in' - news section
Legal and money advice
Staying safe
Health and well-being
Living with a disability
Getting in touch
Getting out and about
Looking after someone
Unsure/can't remember
Living at home
Housing and care homes
Other
Please write in other answers
Thinking generally about the website please indicate how strongly you agree or disagree with the following statements.
It was easy to find my way around the website
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Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Don't know/ Not applicable
I was able to find the specific information I was looking for
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Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Don't know/ Not applicable
Information on the site was useful
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Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Don't know/ Not applicable
Information on the site was easy to understand
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Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Don't know/ Not applicable
I would visit the site again
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Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Don't know/ Not applicable
I would recommend the website to others
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Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Don't know/ Not applicable
If you had difficulty in locating information, why was this? (Please tick all that apply)
I did not know which section to look in
I did not understand the information on the website
It was not obvious which option I needed to select to find the information
The search facility did not bring up the information I was looking for
Other
Please specify 'other' answers
As a result of your visit to the People First Website, will you now go to any of the following organisations' websites? (Please tick all that apply)
Action Disability Kensington and Chelsea
Carers UK
Age Concern Kensington and Chelsea
Directgov
Open Age
Other
Advice Now
Please specify
About you
In order to help us understand more about the people that use the People First Website,
we would be grateful if you could answer the following questions about yourself.
Are you male or female?
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Male
Female
Which age group are you in?
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Under 35
35-50
50-65
Over 65
How would you best describe your race or ethnic origin?
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White
Black or Black British
Asian or Asian British
Mixed
Any other ethnic background
Do you have any long-standing illness or disability? (long-standing means anything that has troubled you over a period of time or that is likely to affect you over a period of time)
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Yes
No
About the person you are enquiring about
In order to help us understand more about the people that use the People First Website,
we would be grateful if you could answer the following questions about the person you are enquiring about.
Are they male or female?
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Male
Female
Which age group are they in?
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Under 35
35-50
50-65
Over 65
How would you best describe their race or ethnic origin?
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White
Black or Black British
Asian or Asian British
Mixed
Any other ethnic background
Do they have any long-standing illness or disability? (long-standing means anything that has troubled them over a period of time or that is likely to affect them over a period of time)
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Yes
No
If you have any comments or suggestions about how the website could be improved please include below
Thank you for taking the time to complete this survey, to send us your responses please click on the 'submit' button
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