Kensington and Chelsea: Performance Report (KCPR) 2013

Using a suite of corporate performance indicators (CPI), in these pages we have put together a compendium of performance information for the financial year 2013-14.

For a detailed view of how we performed in 2013-14 and in previous financial years, KCPR 2012 to 2014 are available for download here:


Summary of progress and performance trends

The Council judges its performance in the following ways:

Progress - is a test of whether a performance target has been met. Green shows the target has been met or exceeded. Amber turns red if the target is missed by more than 10 per cent. For vital signs indicators, which measure something of particular importance to the Royal Borough, amber turns red if targets are missed by more than five per cent.

Trend - is a test of whether performance is improving compared to the previous year. Green shows improvement, amber means performance is the same as last year, and red indicates that performance is in decline. Within the KCPR, trend is depicted using arrows. An arrow pointing upwards shows an improving picture regardless of whether good performance is typically a high or a low figure.

Did we meet our 2013-14 targets?

There are 128 performance indicators in 2013-14. Targets are set for 61 and of these, 85 per cent (52) are met or nearly met. In 2012-13 that figure was 73 per cent and in 2011-12 it was 67 per cent.

Seven CPI performed below expected levels and, as at the end of July 2014, performance data are not yet available for two.

2013-14 performance targets

Did we do better than in 2012-13?

Comparison with performance in 2012-13 is possible for 115 performance indicators of which 60 per cent (69) are maintaining or improving on 2012-13 performance. In 2012-13 looking back one year, that figure was 53 per cent. Performance data are not yet available for five indicators.

 2013-14 performance trend

What will we measure in 2014-15?

As part of the annual CPI refresh in March, the Council agreed to delete 36 and introduce 27 new CPI to the set. In the main, these changes reflect the national picture for health and social care outcomes frameworks in 2014-15. The draft set of CPI for 2014-15, which will be reported in the KCPR 2015, currently contains 119 indicators and is available for download here:

If you would like more information about any of the above, please contact the Service Improvement Team.