Family Services Directory

Welcome to the Family Service Directory 

The Family Service Directory is brought to you by the Family Information Service (FIS). The FIS is committed to bringing you the most up-to-date family information in the Royal Borough.

You will find information on Early Years, Play, Childcare, Financial Support and other family support services. You can also search for local facilities from the Council A-Z directory, by using the search box at the top of the page.

You can contact us by;

  • Phone: 020 7361 3302
  • Email: fis@rbkc.gov.uk
  • Text message: Please text 'Family' to 60777 with your name, contact details (postal or email address) and what information you are after. We can also text you back with details if the request is short.
  • By mail or in person:
    Family Information Service
    The Town Hall
    Hornton Street
    London
    W8 7NX

You can keep up-to-date with latest information by following us on Twitter.

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Latest News

Adoption and Fostering launch Facebook page

Ever considered adoption or fostering?

We know that making the decision to adopt or foster a child/children is not a decision make lightly. 'Like' our facebook page to find out about information evenings, and how we can support you to find out whether adoption or fostering a child is for you.

Adoption Freephone 0800 781 2332

Childminder Profile Pages

The Family Information Service have been working collaboratively with childminders to design and create a personalised webpage to complement current lists.  In these pages, some have included pictures of their settings, testimonials, certificates of qualifications and much more.  To view their profiles, please click below:

Please note that not all childminders have yet set up their own profile page.

Your views

If you have used our information recently and want to give us your feedback and suggestions, we would appreciate a few minutes of your time to complete our evaluation form. If you leave your name and a way to contact you, you will be entered into our quartely prize draw, with a chance to win a high street voucher.