Welcome to the Family Service Directory
The Family Service Directory is brought to you by the Family
Information Service (FIS). The FIS is committed to bringing you the
most up-to-date family information in the Royal Borough.
You will find information on Early Years, Play, Childcare, Financial Support and other family support
services. You can also search for local facilities from the Council
A-Z directory, by using the search box at the top of the page.
You can contact us by;
- Phone: 020 7361 3302
- Email: fis@rbkc.gov.uk
- Text message: Please text 'Family' to 60777
with your name, contact details (postal or email address) and
what information you are after. We can also text you back with
details if the request is short.
- By mail or in person:
Family Information Service
The Town Hall
Hornton Street
London
W8 7NX
You can keep up-to-date with latest information by
following us on Twitter.

Latest News
Adoption and Fostering launch Facebook page
Ever considered adoption or fostering?
We know that making the decision to adopt or foster a
child/children is not a decision make lightly. 'Like' our
facebook page to find out about information evenings, and how
we can support you to find out whether adoption or fostering a
child is for you.
Adoption Freephone 0800 781 2332
Childminder Profile Pages
The Family Information Service have been working collaboratively
with childminders to design and create a personalised webpage to
complement current lists. In these pages, some have included
pictures of their settings, testimonials, certificates of
qualifications and much more. To view their profiles, please
click below:
Please note that not all childminders have yet set up their own
profile page.
Your views
If you have used our information
recently and want to give us your feedback and
suggestions, we would appreciate a few minutes of your time to
complete our evaluation form. If you leave your name and a way
to contact you, you will be entered into our quartely prize draw,
with a chance to win a high street voucher.