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“Any business which invests in training to develop itself and its staff will have a higher employment growth and higher sales growth than average”.
Cosh et al. Study, 1998
Investment in any type of training will:
All businesses: Proper health and safety training will help to reduce accidents, minimise staff sickness and occupational illness, the risk of prosecutions, civil action and such like.
Food businesses: In addition to health and safety training, food hygiene training (when properly implemented and put into practice) will reduce customer complaints and food poisoning incidents and help to minimise food waste. Putting good food hygiene into practice and supervising your staff may improve your Scores on the Doors Hygiene rating and/or help you with maintaining a food safety management procedure based on the principle sof HACCP such as Safer Food Better Business.
The skills that are current lacking in the hospitality and retail industries are:
The following Level 3 and Level 4 are designed for supervisors and managers:
Often small businesses have difficulty in putting in to practice what has been taught.
In addition, consider language barriers and the high turnover of employees. The manager may not speak English as a mother tongue.
Training will help with employee motivation, reduce staff turnover and encourage team working or a safety culture within your business.
Accredited level one to four food hygiene and / or health and safety certificate courses also provide underpinning knowledge for NVQs.
Classroom based learning is available through colleges of further education, local authorities such as Royal Borough of Kensington and Chelsea, and other learning providers including:
Learning online (e-learning) may be the best option for managers and employees who wish to brush up on courses such as customer care, English for speakers of other languages, basic skills, finance, managing small businesses, staff development and such like.
It has the advantage that individuals will not have to leave their workplace. But the disadvantage of e-learning is the lack of interaction and exchange of ideas between candidates.
The Royal Borough of Kensington and Chelsea's Environmental Health Department is currently investigating computer based training in food hygiene and health and safety.
Please contact Hygiene Safety and Training.
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