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Environmental Services
Ensure that you arrive at least 10 minutes before the start of the course. You may be turned away from the course if you are late. If you do not attend, your employer may be invoiced for the full course fee. Partial attendance will stop you from sitting the examination.
Courses usually start at 9am and end at approximately 5pm (unless notified otherwise). Lunch break lasts approximately 45 minutes. Half day course times are either 9.30am to 12.30pm or 2.30pm to 5.30pm (unless otherwise agreed).
The dress code is usually casual but smart unless otherwise stated by your employer.
The following suggestions may help you to get the most from the course. Think about what you want to achieve:
Coffee and tea, but not lunch are provided during planned breaks for courses scheduled to be run in the training rooms at the Council Offices. There is a range of food premises within 10 minutes walk from the Council’s training centre. For courses run in-house, refreshments are requested at the start of the course, approximately 10.45am and 2.45pm.
Take the opportunity to:
Do not call work – make arrangements for someone else to handle queries. If you have to take a mobile phone, keep it switched off during the sessions. Remember the chances are they can wait. However, ensure your colleagues know the location of the training course in case of an emergency.
You will get more from the training if you:
You will be given the opportunity to make comments on a variety of aspects of the training. You will be helping others too if you:
It is advisable to follow up with your manager or supervisor – when you get back to your workplace make an effort to discuss the benefits of the course.
Make it a day well spent:
At the end of the programme, candidates will take a short assessment. Please do not worry about the assessment, as sample questions will be trialed throughout the day.
When you go back to work, discuss with your manager how they will supervise and help you put into practice what you have learnt. If you have a personal training record, remember to keep it up to date and get the trainer and your manager/supervisor to sign it.
When you receive your certificate, keep it in a safe place as you may need to produce it at an interview as proof of your achievement. For more information on gaining a higher-level qualification, visit the Royal Borough's Environmental Services Training home page or the awarding bodies listed below.
Smoking is not permitted in a training room or Council premises.
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