Collections take place twice a week, and as normal on most bank
holidays (road signs and local advertising will highlight any
If your property has a refuse storage area then you should use
it; otherwise please leave your rubbish and recycling on the
pavement, as near the kerb as possible and without causing
obstruction, before 7am on your day of collection (not the
Help us to help you:
- carefully wrap glass or other items that
could cause injury
- remember your collection days
- package your waste securely in a strong
plastic bag or dustbin
- mark your dustbins and loose lids with
your house or flat numbers
- flatten cardboard boxes
- ensure your waste is available for
collection by 7am
Types of waste and bulky items
Please note: It is an offence to put your
domestic waste out other than on the scheduled days of collection.
Officers will investigate such offences and sticker bags with a
clear message for the perpetrators. The bags will then remain on
the street until the next collection day.
If your recycling and
rubbish hasn't been collected by 3pm please contact us and we will
arrange for it to be collected within 24 hours. If you want to make
a complaint, complete the
fault reporting form.
Bank holiday recycling and rubbish collections
Over the Easter bank holiday weekend there will be some changes
to rubbish and recycling collections in the Royal Borough.
On Good Friday (3 April) rubbish will only be collected from
estates with paladin bins. Trade collections will be carried out as
normal. On Easter Monday (6 April) rubbish and recycling
collections will be carried out as usual.
We do not collect on the following bank holidays:
- Christmas Day
- Boxing Day
- New Year's Day
- Good Friday
- Summer Bank Holiday
Please keep your recycling and rubbish within the confines of
your property until your next collection.
Please note: putting recycling and rubbish on
the street when it is not due to be collected is an offence and you
risk facing a Fixed Penalty Notice of £80 or Court action.
Please see garden waste
collections for more information.
home composting page to find out how to
compost at home.
The Council does not operate a collection for food waste.
The problem with this type of service is that whilst the
processing itself might not appear costly, the composting of food
waste requires expensive equipment and a specifically licensed site
to comply with the Animal By-Product Regulations, the likes of
which cannot be found locally. In addition, a large number of
properties within the borough are unsuitable for the
collection of kitchen waste as they are of multiple occupancy and
have little storage space for the necessary receptacles.
Collections will also require the use of separate vehicles and
operatives as they cannot be made at the same time as the existing
collections of dry recyclables and waste.
However, we are keeping an eye on food waste collections offered
by other Local Authorities in case we are able provide a
similar service in the future.
Check the Recycling page for information
about what can and can't be recycled in the borough.
Problems with Collections