Your collections

Collections take place twice a week, and as normal on most bank holidays (road signs and local advertising will highlight any special arrangements).

If your property has a refuse storage area then you should use it; otherwise please leave your rubbish and recycling on the pavement, as near the kerb as possible and without causing obstruction, before 7am on your day of collection and not the night before.

Carefully wrap glass or other items that could cause injury, and label if appropriate.  

For further details and collections please call Streetline on 020 7361 3001 or email:

Collection times

Collections start at 7am and all domestic waste must be available at this time. It is an offence to put your domestic waste out on the highway/footway other than on the scheduled days of collection, or after a collection has been made. Officers will investigate such offences and sticker bags with a clear message. The bags will then remain on the street until the next collection day.

Bank holiday recycling and rubbish collections

We do not collect on the following bank holidays:

  • Christmas Day
  • Boxing Day
  • New Year's Day
  • Good Friday
  • Summer Bank Holiday

Please keep your recycling and rubbish within the confines of your property until your next collection.

Please note: putting recycling and rubbish on the street when it is not due to be collected is an offence and you risk facing a Fixed Penalty Notice of £80 or Court action.

Garden Waste

The garden waste composting scheme has a separate collection schedule.

Garden waste is collected every fortnight, all year round. All garden waste collected by the Council is sent for composting. If you would like to have your garden waste collected you must register for the service by telephoning Streetline on 020 7361 3001.

Visit the home composting page to find out how to compost at home.

See the Garden waste page for further information about garden waste collections and the garden waste composting scheme.

Food Waste

The Council does not operate a collection for food waste.

The problem with this type of service is that whilst the processing itself might not appear costly, the composting of food waste requires expensive equipment and a specifically licensed site to comply with the Animal By-Product Regulations, the likes of which cannot be found locally.  In addition, a large number of properties within the Royal Borough are unsuitable for the collection of kitchen waste as they are of multiple occupancy and have little storage space for the necessary receptacles. Collections will also require the use of separate vehicles and operatives as they cannot be made at the same time as the existing collections of dry recyclables and waste. 

However, we are keeping an eye on food waste collections offered by other Local Authorities in case we are able provide a similar service in the future.

Check the Recycling page for information about what can and can't be recycled in the borough.

Problems with Collections

Other Collections