Garden Waste Collection Service - Consultation
The Council would like to consult Garden Waste Collection
Service users again about the future of the service and has
asked customers to complete an online survey. Views will then
be collated and considered and a report will be presented to
committee to consider the findings and agree a way forward beyond
Complete the online survey
The Council is considering stopping the Garden Waste Collection
Service for various reasons, including the following:
- Technical analysis suggests incinerating
garden waste at the ‘energy from waste’ plant used by the Council
rather than composting it actually provides a carbon benefit once
the effects of the transportation of the waste are taken into
- The ash produced from the 'energy from waste'
process is recycled
- The use of the additional truck required to
collect garden waste adds to pollution and congestion
- Collecting garden waste with general waste
means that it is taken away twice a week rather than
- Fewer than 2,000 people use the service (less
than 3 per cent of households)
- Some of the garden waste collected via the
service cannot actually be composted, such as logs, wood or tree
roots larger then 30cm in diameter and over 2m long
- The service costs £50,000 a year to run at a
time when the Council is facing considerable financial
In addition there is a technical explanation document and a
Garden Waste Collection Calendar for scheduling.
Technical explanation [PDF] (file size 68Kb).
Waste Collection Calendar [PDF] (file size 128Kb)
If you have any questions or comments
use the Contact Us form
Information for customers
Garden waste will NOT be collected in any bags other than those
detailed below - garden waste should not be put out for collection
with the normal rubbish as the collection crews will not take it.
However, you can take your garden waste, free of charge to
Riverside Waste Authority.
How the Garden Waste Composting Scheme
The Council's Garden Waste Composting Scheme
is an initiative to hold green waste until it is collected for
composting, using two different types of bag; reusable and biodegradable:
The reusable bag is made from woven plastic
and is very hard wearing. When not in use it can be neatly folded
The first bag and all collections are provided
free of charge to residents. A leaflet informing you of your
collection day and how to use the bag will be included with every
reusable bag supplied.
The Council will only issue one
reusable bag per household. If you regularly produce large
quantities of garden waste and a single reusable bag is not big
enough then you can order single-use biodegradable bags as
The Council supplies two types of
biodegradable single-use bags: paper bags, and bags that look and
feel like plastic refuse sacks but are made from corn starch. Both
types can be composted with the garden waste contained within. They
can be ordered from the Council at a cost of £8.30 per 25
bags or purchased direct from Market Office. Again, these
are taken away by a special crew.
Please note that there is a limited
supply of biodegradable bags so bags will be issued on a ‘first
come, first served’ basis.
Please do not place garden waste in recycling bags as
this contaminates the recycling load and may prevent your
paper, card, glass, etc. being recycled.
Collecting your garden
Once you have your bag(s), a special
collection crew (not your usual rubbish/recycling collectors) will
collect your garden waste on a fortnightly basis.
- Your bag(s) must be placed at the boundary of
your property (not on the highway) and
- be visible from the kerb, ie: easily spotted
by a collection operative walking or driving past, by 7am on your
Your empty reusable bag will then be returned
to the collection point.
Please note: single-use,
biodegradable bags will not be returned. To make sure your reusable
bag is returned to the correct address, please write your house
number on the bag.
To find your collection day please check your
area on the calendar below:
Does it cost me anything?
The first reusable bag is provided free of
charge to residents.
Additional bags can be purchased at a cost of
£2 per bag. Alternatively, single-use
biodegradable bags may be purchased at a price of £8.30 per
25 bags. The bag delivery, collection and disposal are all
Where do I get a reusable bag or
biodegradable bags from?
To register for the service and obtain a free
reusable bag please complete our
Single-use biodegradable bags may be purchased
by contacting Streetline on 020 7361 3001 with your debit/credit
Alternatively, biodegradable bags can be
purchased direct from the Market Office at £8.30 for 25 bags.
Market Office, 72 Tavistock Road W11
Important - To ensure the crew know to collect
garden waste from your property, please register
for the garden waste service by contacting Streetline on 020 7361
What happens to your garden waste?
The collected garden waste will be sent to a composting facility
in Essex and turned into compost to be used as a soil conditioner.
Unfortunately residents will not be able to receive any of this
What does and doesn't go in your bag
What does go in your bag
- grass cuttings
- weeds and old garden or house plants
- twigs and hedge trimmings
- diseased plants
What doesn't go in your bag
- plant pots/wire ties/seed trays
- plastic, glass or metal
- gravel, stones or soil
- logs and branches thicker than 2.5 inches (6cms) in
- meat waste, bones, fish or cooked food
- vegetables and peelings
- Japanese Knotweed*
Japanese Knotweed is a serious problem in the UK. This non-native
plant is highly invasive and regenerates quickly from the smallest
of cuttings. You should not therefore remove Japanese Knotweed
yourself. If you suspect you have Japanese Knotweed in your garden,
you will need specialist advice. Please visit the
Environment Agency website on Japanese Knotweed for more
information. Please note that neither Japanese Knotweed nor soil
that has previously had Japanese Knotweed in it, can be taken to
Western Riverside Waste Authority.
Japanese Knotweed Ltd website
also provides helpful advice and guidance about Japanese Knotweed
We will collect your leaves for
Please do not place leaves or garden
waste into clear recycling bags. Leaves and/or garden
waste presented for collection in recycling bags is considered
contamination of the recycling service. Leaves and/or garden waste
in recycling bags will not be composted.
Home Composting tips
For information about reducing your waste and home
composting advice, as well as information about
purchasing reduced priced home composting bins see
Home composting tips
Recycling garden tools
Recycle your old garden tools with the Tools Shed
project. You can deposit old garden tools in a special
collection bank at the Western Riverside Waste Authority
Civic Amenity Site, Wandsworth.
From here, the tools are picked up by HMP Wandsworth, where they
are refurbished by inmates in the prison’s workshops. The
refurbished garden tools are then distributed to primary schools
within the boroughs of Kensington and Chelsea, Hammersmith and
Fulham, Lambeth and Wandsworth.
For more information please contact Streetline