Please note: Due to a review of the garden
waste collection service, the Council is currently not
accepting new customers or providing reusable bags or biodegradable
bags for garden waste. Any changes to this will be
reported on the Council’s website. If you have any questions
or comments please contact Streetline
Information for existing customers
Garden waste calendar for 2014/15 is available to download. To
view your collection days please download the following document:
Garden Waste Collection
Calendar [PDF] (file size 118Kb)
Garden waste will NOT be collected in any bags other than those
detailed below - garden waste should not be put out for collection
with the normal rubbish as the collection crews will not take it.
However, you can take your garden waste, free of charge to
Western Riverside Waste
How the Garden Waste Composting Scheme works
The Council's Garden Waste Composting Scheme is an initiative to
hold green waste until it is collected for composting, using two
different types of bag; reusable and biodegradable:
The reusable bag is made from woven plastic and is very hard
wearing. When not in use it can be neatly folded away.
The first bag and all collections are provided
free of charge to residents. A leaflet informing you of your
collection day and how to use the bag will be included with every
reusable bag supplied.
The Council will only issue one reusable bag
per household. If you regularly produce large quantities of garden
waste and a single reusable bag is not big enough then you can
order single-use biodegradable bags as below.
The Council supplies two types of biodegradable single-use
bags: paper bags, and bags that look and feel like plastic
refuse sacks but are made from corn starch. Both types can be
composted with the garden waste contained within. They can be
ordered from the Council at a cost of £8.30 per 25
bags or purchased direct from The Town
Hall or Market Office.
Again, these are taken away by a special crew.
Collecting your garden waste
Once you have your bag(s), a special collection crew (not your
usual rubbish/recycling collectors) will collect your garden waste
on a fortnightly basis.
Your bag(s) must be placed at the boundary of your property (not
on the highway) and be visible from the kerb, ie: easily spotted by
a collection operative walking or driving past, by 7am on your
Your empty reusable bag will then be returned to the collection
Please note: single-use, biodegradable bags
will not be returned. To make sure your reusable bag is returned to
the correct address, please write your house number on the bag.
To find your collection day please check your area on the
Does it cost me anything?
The first reusable bag is provided free of charge to
Additional bags can be purchased at a cost of £2 per
bag. Alternatively, single-use biodegradable bags may be
purchased at a price of £8.30 per 25 bags. The bag
delivery, collection and disposal are all free.
Where do I get a reusable bag or biodegradable bags
To register for the service and obtain a free reusable bag
please complete our online form.
Single-use biodegradable bags may be purchased by contacting
Streetline on 020 7361 3001 with your debit/credit card
Alternatively, biodegradable bags can be purchased direct from
The Town Hall and the Market Office at £8.30 for 25 bags.
The Town Hall, Hornton Street W8
Market Office, 72 Tavistock Road W11
Important - To
ensure the crew know to collect garden waste from
your property, please register for the garden
waste service by contacting Streetline on 020 7361
What happens to your garden waste?
The collected garden waste will be sent to a composting facility
in Essex and turned into compost to be used as a soil conditioner.
Unfortunately residents will not be able to receive any of this
What does and doesn't go in your bag
What does go in your bag
- grass cuttings
- weeds and old garden or house plants
- twigs and hedge trimmings
- diseased plants
What doesn't go in your bag
- plant pots/wire ties/seed trays
- plastic, glass or metal
- gravel, stones or soil
- logs and branches thicker than 2.5 inches (6cms) in
- meat waste, bones, fish or cooked food
- vegetables and peelings
- Japanese Knotweed*
Japanese Knotweed is a serious problem in the UK. This
non-native plant is highly invasive and regenerates quickly from
the smallest of cuttings. You should not therefore remove Japanese
Knotweed yourself. If you suspect you have Japanese Knotweed
in your garden, you will need specialist
advice. Please visit the Environment
Agency website on Japanese Knotweed for more
information. Please note that neither Japanese Knotweed nor
soil that has previously had Japanese Knotweed in it, can be
taken to Western Riverside Waste Authority.
Japanese Knotweed Ltd website
also provides helpful advice and guidance about Japanese Knotweed
We will collect your leaves for composting
Please do not place leaves or garden waste into clear
recycling bags. Leaves and/or garden waste presented
for collection in recycling bags is considered contamination of the
recycling service. Leaves and/or garden waste in
recycling bags will go to landfill and will not
Recycling garden tools
Recycle your old garden tools with the Tools Shed
project. You can deposit old garden tools in a special
collection bank at the Western Riverside Waste Authority
Civic Amenity Site, Wandsworth.
From here, the tools are picked up by HMP Wandsworth, where they
are refurbished by inmates in the prison’s workshops. The
refurbished garden tools are then distributed to primary schools
within the boroughs of Kensington and Chelsea, Hammersmith and
Fulham, Lambeth and Wandsworth.
For more information please contact Streetline