Garden waste

Garden Waste Collection Service - Consultation

The Council would like to consult Garden Waste Collection Service users again about the future of the service and has asked customers to complete an online survey. Views will then be collated and considered and a report will be presented to committee to consider the findings and agree a way forward beyond June 2015.

Complete the online survey here.

The Council is considering stopping the Garden Waste Collection Service for various reasons, including the following:

  • Technical analysis suggests incinerating garden waste at the ‘energy from waste’ plant used by the Council rather than composting it actually provides a carbon benefit once the effects of the transportation of the waste are taken into account
  • The ash produced from the 'energy from waste' process is recycled
  • The use of the additional truck required to collect garden waste adds to pollution and congestion
  • Collecting garden waste with general waste means that it is taken away twice a week rather than fortnightly
  • Fewer than 2,000 people use the service (less than 3 per cent of households)
  • Some of the garden waste collected via the service cannot actually be composted, such as logs, wood or tree roots larger then 30cm in diameter and over 2m long
  • The service costs £50,000 a year to run at a time when the Council is facing considerable financial constraints.

In addition there is a technical explanation document and a Garden Waste Collection Calendar for scheduling.

Technical explanation [PDF] (file size 68Kb).

Garden Waste Collection Calendar [PDF] (file size 128Kb)

If you have any questions or comments use the Contact Us form

Information for customers

Garden waste will NOT be collected in any bags other than those detailed below - garden waste should not be put out for collection with the normal rubbish as the collection crews will not take it. However, you can take your garden waste, free of charge to Western Riverside Waste Authority.

How the Garden Waste Composting Scheme works

The Council's Garden Waste Composting Scheme is an initiative to hold green waste until it is collected for composting, using two different types of bag; reusable and biodegradable:

Reusable bags

The reusable bag is made from woven plastic and is very hard wearing. When not in use it can be neatly folded away.

The first bag and all collections are provided free of charge to residents. A leaflet informing you of your collection day and how to use the bag will be included with every reusable bag supplied.

The Council will only issue one reusable bag per household. If you regularly produce large quantities of garden waste and a single reusable bag is not big enough then you can order single-use biodegradable bags as below.

Biodegradable bags

The Council supplies two types of biodegradable single-use bags: paper bags, and bags that look and feel like plastic refuse sacks but are made from corn starch. Both types can be composted with the garden waste contained within. They can be ordered from the Council at a cost of £8.30 per 25 bags or purchased direct from Market Office. Again, these are taken away by a special crew.

Please note that there is a limited supply of biodegradable bags so bags will be issued on a ‘first come, first served’ basis.

Please do not place garden waste in recycling bags as this contaminates the recycling load and may prevent your paper, card, glass, etc. being recycled.

Collecting your garden waste

Once you have your bag(s), a special collection crew (not your usual rubbish/recycling collectors) will collect your garden waste on a fortnightly basis.

Please note:

  • Your bag(s) must be placed at the boundary of your property (not on the highway) and
  • be visible from the kerb, ie: easily spotted by a collection operative walking or driving past, by 7am on your collection day.

Your empty reusable bag will then be returned to the collection point.

Please note: single-use, biodegradable bags will not be returned. To make sure your reusable bag is returned to the correct address, please write your house number on the bag.

Collection dates

To find your collection day please check your area on the calendar below:


Does it cost me anything?

The first reusable bag is provided free of charge to residents.

Additional bags can be purchased at a cost of £2 per bag. Alternatively, single-use biodegradable bags may be purchased at a price of £8.30 per 25 bags. The bag delivery, collection and disposal are all free.

Where do I get a reusable bag or biodegradable bags from?

To register for the service and obtain a free reusable bag please complete our online form.

Single-use biodegradable bags may be purchased by contacting Streetline on 020 7361 3001 with your debit/credit card details.

Alternatively, biodegradable bags can be purchased direct from the Market Office at £8.30 for 25 bags.

Market Office, 72 Tavistock Road W11

Important - To ensure the crew know to collect garden waste from your property, please register for the garden waste service by contacting Streetline on 020 7361 3001.

What happens to your garden waste?

The collected garden waste will be sent to a composting facility in Essex and turned into compost to be used as a soil conditioner. Unfortunately residents will not be able to receive any of this compost.

What does and doesn't go in your bag

What does go in your bag

  • leaves
  • grass cuttings
  • weeds and old garden or house plants
  • flowers
  • twigs and hedge trimmings
  • diseased plants

What doesn't go in your bag

  • plant pots/wire ties/seed trays
  • plastic, glass or metal
  • gravel, stones or soil
  • logs and branches thicker than 2.5 inches (6cms) in diameter
  • meat waste, bones, fish or cooked food
  • vegetables and peelings
  • Japanese Knotweed*

*Japanese Knotweed
Japanese Knotweed is a serious problem in the UK. This non-native plant is highly invasive and regenerates quickly from the smallest of cuttings. You should not therefore remove Japanese Knotweed yourself. If you suspect you have Japanese Knotweed in your garden, you will need specialist advice. Please visit the Environment Agency website on Japanese Knotweed for more information. Please note that neither Japanese Knotweed nor soil that has previously had Japanese Knotweed in it, can be taken to Western Riverside Waste Authority.

Japanese Knotweed Ltd website also provides helpful advice and guidance about Japanese Knotweed and treatment.

Leaf fall

We will collect your leaves for composting.

Please do not place leaves or garden waste into clear recycling bags. Leaves and/or garden waste presented for collection in recycling bags is considered contamination of the recycling service. Leaves and/or garden waste in recycling bags will not be composted.

Home Composting tips

For information about reducing your waste and home composting advice, as well as information about purchasing reduced priced home composting bins see Home composting tips

Recycling garden tools

Recycle your old garden tools with the Tools Shed project. You can deposit old garden tools in a special collection bank at the Western Riverside Waste Authority Civic Amenity Site, Wandsworth.

From here, the tools are picked up by HMP Wandsworth, where they are refurbished by inmates in the prison’s workshops. The refurbished garden tools are then distributed to primary schools within the boroughs of Kensington and Chelsea, Hammersmith and Fulham, Lambeth and Wandsworth.

Further information

For more information please contact Streetline