Our performance

We want to make our streets cleaner and our waste collection service better. We also want to recycle more and to reduce the amount of waste that we send for disposal. To help you see what progress we are making against these ambitions, we produce statistics on all these areas, which we will update every quarter.

These figures are also reported to local Councillors who are members' of the Overview and Scrutiny Committee on Environmental Services, Environmental Health and Planning Policy on a quarterly basis. If there are any figures you require more information about please email us at streetline@rbkc.gov.uk.

While we aim to achieve high performance against all of our standards sometimes there are times when things go wrong. We will let you know what's gone wrong and what we are doing to make things better via the website.

If problems are particularly bad we will issue press releases and place articles in the Borough Newsletter. If you feel there is anything else we can do please let us know.

See the following pages for environmental statistics: