Our commitment to you

The aims of the TELS group (Transport, Environment, Leisure Services)

Through the use of statutory powers and by working in partnership with others, we aim to achieve real improvements in the quality of life within the borough. This includes reducing waste, pollution and the amount of traffic on the borough's roads.

All boroughs are required by statute to produce a Local Implementation Plan (LIP) to show how they will contribute to delivering the Mayor of London’s Transport Strategy, specifically in relation to the priorities identified. For further information see Local Implementation Plan: Strategic Environmental Assessment.

Service Delivery Plan

The Transport, Environment and Leisure Services (TELS) Service Delivery Plan 2009/12 shows the main services and projects that the business group will deliver for the next three years. The plan shows the priorities and how resources are allocated. It shows how TELS takes into account and enhances corporate, government and community aspirations.


Tourism and the Royal Borough

With the Royal Borough being home to some of the country’s most popular tourist attractions, visitors bring a huge boost to the local economy. Our Visitor Strategy sets out how we can capitalise on the benefits tourism brings for business while considering its impact on residents.

Directory of available information