Parking tickets and enforcement
If you are parked illegally, you may be issued with a parking
ticket or penalty charge notice (PCN). Your vehicle could
also be clamped or removed.
What do I do if I get a penalty charge notice
(PCN)?
What do I do if my car has been
clamped?
What do I do if my car has been
removed?
How to pay
What happens if I do not pay an
outstanding penalty charge notice?
What
do I do if I get a penalty charge notice (PCN)?
From 1 July 2007, the penalty for parking illegally is £120 for
a 'serious' contravention or £80 for a 'less serious'
contravention. If you pay this within 14 days, you will qualify for
a 50 per cent reduction.
You can pay by cash, cheque, postal order, credit or debit card
as below.
If you feel there is legitimate reason, you may challenge a PCN
under certain circumstances. Visit the How to
challenge a parking ticket page for more
information.
What do I do if my car has been clamped?
You will need to either visit or phone the Lots Road Vehicle
Pound, or the Parking Shop at Young Street. Once you have paid the
release fee (£70) and the applicable Penalty Charge Notice fee you
can return to your car and wait to have the clamp removed.
What do I do if my car has
been removed?
If a local authority has removed your car, you should phone the
Transport Committee for London Public Enquiry Line on 020 7747
4747. They will tell you where your car is and the fee you have to
pay.
Removed vehicles are taken to the Vehicle Pound
in Lots Road. Once you have provided some proof that you own the
vehicle, paid the release fee (£200) and the applicable Penalty
Charge Notice fee, we will return your car to you. Please note that
a storage cost of £40 per day will apply and therefore the
cost will increase if you do not pay straight away.
You have the right to challenge enforcement
action, and the process is slightly different according to how your
vehicle has been dealt with. The council's powers of enforcement
originate from the Road Traffic Act of 1991, which
decriminalised parking offences and transferred the responsibility
for enforcement from the Police to local authorities.
How to
pay
In person at the Customer Service Centre at Kensington Town
Hall.
Note: the prices of Penalty Charge Notices, clamps and removals
are set by the Association of London Government in consultation
with the Mayor of London. The prices apply to all Central London
Boroughs.
You can pay by cash, cheque, postal order, credit or debit card
as follows:
- PCN payment line: 020 7795 8888
- Customer Services: 020 7361 4383
- Parking
fines online payments
- Clamp removal line: 020 7376 8402 or 020 7351 1203
- In person at the Customer Service
Centre
- Lots Road Car Pound
63 Lots Road, London, SW10
(by the entrance to Chelsea Harbour)
Opening times: Monday to Sunday 24 hours a day (including Christmas
Day)
- Cashiers at the Town
Hall
- Penalty Charge Notice:
Royal Borough of Kensington and Chelsea
PO Box 4294
Worthing, BN13 1WW
What happens if I do not pay an outstanding penalty charge
notice?
If you ignore our notice or an adjudicator’s decision to uphold
a penalty charge notice, the charge will rise by 50 per cent and we
will deal with this as a debt. This could possibly lead to us
passing the debt to bailiffs.
We will only withdraw penalty charge notices in very rare
circumstances. We will not withdraw them for the following
reasons.
- I went to get some change for the machine
- I could not find anywhere else to park
- I couldn’t see the point of having a yellow line there
- My permit application is in the post
- I thought I was legally parked, but I made a mistake
- I was only there for two minutes