Pay and display machines
Maps
Download a map of the
pay and display tariff zones. Pay and display parking
charges increased from 1 April 2013.
Read more... .
You can view pay and display machines at street level. Each
map lists the machine location, hours of operation and the fee
to park.
What is a controlled parking zone (CPZ)?
A controlled parking zone is an area where we have limited the
number of parking places available. You will find the times when
these limits apply on large signs as you enter the zone. We will
mark all the roads with yellow lines where parking is not allowed.
If yellow line restrictions apply at different times to the
controlled parking zone times, we will show the yellow line
restrictions on separate signs.
Why do we need pay and display machines?
When you need somewhere to park, it’s easy to think of yellow
lines and pay and display machines as nothing but a nuisance. But,
in recent years, we have seen such a large rise in the number of
vehicles on our roads that we have to decide where people can, and
cannot, park.
When we enforce these parking rules properly, it helps us all by
making sure:
- there is less illegal parking in our borough
- traffic is reduced
- our roads are safer for pedestrians and cyclists
- our emergency and service vehicles have better access to our
homes, schools and so on
- our public transport is more efficient
- we spend less money on repairing pavements
- we reduce exhaust fumes and so have a cleaner environment
How to identify a pay and display bay
Pay and display parking spaces are separated from other parking
places, such as resident permit bays, by white double termination
markings.
- you can recognise pay and display bays as these are marked
with individual bay markings within the parking space
- take care not to park in a parking place with
no individual bays markings as these spaces are reserved
for permit holders
When can I park in a pay and display machine bay?
You can park in a pay and display machine bay in the following
circumstances:
- you must pay the correct fee to park from:
8.30am to 6.30pm, Monday to Friday
8.30am to 1.30pm or 6.30pm, Saturday, depending on the
area
Some pay and display bays are only available at certain
times (for example between 10am and 4pm) and outside these
hours other restrictions may be in force.
Please read the notice on the pay and display machine
carefully.
- purchase a pay and display ticket for the correct amount of
time you need to park in the bay and display the ticket
clearly in your vehicle on the dashboard
- you can park from 30 minutes up to 10 hours, depending on where
you park in the borough (Pay and display machines accept 10p, 20p,
50p, £1 and £2 coins)
- a resident permit holder can park for free in a pay
and display machine bay between 8.30am and 9.30am, and between
5.30pm and 6.30 pm, from Monday to Friday
- you can park for free in a pay and display bay after 6.30pm,
Monday to Friday, until parking restrictions begin again on the
following day (on a Saturday parking is free after 1.30pm or
6.30pm, depending on the area)
- you can park in a pay and display machine bay all day Sunday,
whether you hold a residents’ parking permit or not
Before you park, always check
the signs!
When can’t I park in a pay and display machine bay?
You can’t park in a pay and display machine bay in the following
circumstances:
- in a suspended pay and display machine parking bay during the
times when the suspension is in force
What do I do if a pay and display machine does not register my
money or does not work at all?
If either of these things happens, you should:
- buy your parking ticket from another machine with the same
tariff in the same road or
- move your vehicle to the nearest bay that has a working pay and
display machine
Note: If you don’t have a valid parking ticket displayed on your
vehicle, you may get a penalty charge notice (PCN).
How do I get a refund for money I’ve lost in a pay and display
machine?
If the pay and display machine does not register money or work
at all, you should:
- buy a pay and display parking ticket from another machine in
the same road with the same tariff; or
- move your vehicle to the nearest bay that has a working pay and
display machine.
If you have lost money in the machine, please email the
Parking Services at parking@rbkc.gov.uk
or write to the following address: Pay and Display Refunds,
Annexe Building, Pembroke Road, London W8 6LZ.
You will need to give them the following information:
- the date you experienced the problem
- the number of the pay and display machine
- the location of the pay and display machine
- details of the problem
- the amount of money that you have lost
- your name and address
When it has been confirmed that the machine is faulty, we will
send you a refund by cheque, including postage costs.
How do you maintain your pay and display machines?
Our engineers inspect our pay and display machines (inside and
out) every day, for obvious faults like running out of tickets. Our
engineers inspect and repair these machines during the hours that
the machines are being used, or when our control centre asks them
to inspect the machines.
Our engineers also check pay and display machines when parking
attendants and members of the public report any faults to them. Our
engineers will inspect them on the same day as the fault was
reported, or before 8.30 am the next day.