Lost, stolen or destroyed permits

Lost or destroyed

If your permit has been lost or destroyed or damaged and you need a replacement for the same vehicle, you will have to pay the administration fee of £25 (or £6 for the combined permit).

The replacement permit will be valid for the life of the original permit that was lost or destroyed. 

If you need a replacement permit for a different vehicle, you will have to pay the administration fee of £25 (or £6 for the combined permit) as well as the cost of a new permit.

We do not take account of how long your original permit still had left.

There is no fee to issue or replace a motorcycle only permit.

Stolen

If your permit has been stolen and you provide a crime reference number, we will charge a £10 (or £6 for a combined permit) administration fee and issue a replacement for you.

If you do not have a crime reference number, we will treat this as a lost permit and you will have to pay the administration fee of £25 (or £6 for motorcycles) for a replacement permit for the same vehicle. 

If the permit is for a different vehicle, you will need to pay the administration fee as well as the cost of a new permit.

There is no fee to issue or replace a motorcycle only permit.

Please note that administration fees are non-refundable.

Contact us

To tell us of a lost, stolen or destroyed, you will need to complete a resident permit form. You can get one by:

  • downloading a form - go to How to apply for a parking permit
  • emailing us at residentparking@rbkc.gov.uk and leaving your name and address - we will post one to you within three working days
  • phoning us on 020 7361 4381
  • writing to us or visiting us at the following address:
    Residents Parking
    Customer Services Centre
    Kensington Town Hall
    Hornton Street London
    W8 7NX