Christmas and New Year opening times and hours of operation

Customer Service Centre at Town Hall

The Customer Service Centre for personal visits and the Parking telephone service 020 7361 3004 will close at the following times:

Customer Service Centre

Monday 23 December 

8.30am - 5pm 

Telephones close 5.30pm

Tuesday 24 December

8.30am - 2pm* 

Wednesday 25 December


Thursday 26 December


Friday 27 December  


Monday 30 December

8.30am – 4pm*

Tuesday 31 December

8.30am – 4pm*

Wednesday 1 January 2014


Thursday 2 January

Normal hours resume


* Limited phone services remain open until 5.30pm for calls to these lines: Enquiries, Social Services, Housing, Street line and Environmental Health.

Other parking services

Suspensions Services and the Suspensions line (020 7361 4385):

Suspensions phone line
Monday 23 December 9am - 5pm
Tuesday 24 December 9am - 2pm
Wednesday 25 December Closed
Thursday 26 December   Closed
Friday 27 December Closed
Monday 30 December 9am - 4pm
Tuesday 31 December 9am - 4pm
Wednesday 1 January Closed
Thursday 2 January Normal hours resume


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