Health Link Team

The Health Link Team is a social work service funded by the Royal Borough of Kensington and Chelsea. It works as part of a multi-disciplinary team within Chelsea and Westminster hospital

What we do

The team provides a social work service to:

  • children receiving hospital treatment (including outpatients) and attending the Accident and Emergency Department
  • children attending the Cheyne Child Development Service
  • women who are expecting a baby or have just given birth, and parents with a baby on the Neonatal Intensive Care Unit
  • women who are expecting a baby and who are booked with the Community Midwives Team in South Kensington and Chelsea
  • families visited by Health Visitors in South Kensington and Chelsea.

The range of difficulties the social worker could help you with can include:

  • personal and family relationship problems
  • emotional and practical problems
  • issues regarding disabilities and illness

The Health Link Team can also provide general advice on benefits, homelessness, fostering, adoption, and alcohol and drug use.

The team also have a responsibility for the investigation of concerns about children and vulnerable adults.

The Team includes Senior social workers, social workers, and administrator.

How we work

When making plans to help you and your family, the team will seek your views and you will normally be involved in meetings where people are considering the best way to offer a service.

The team will respond to the needs of you and your family in a way that respects individual and cultural differences and identity.

Who can get help?

The service is for the residents of Kensington and Chelsea. If you live outside the borough and you or your child are receiving inpatient treatment, the team will help with your immediate problem and put you in touch with your local Family Services office.

For inpatients, we try to respond to requests for social work help on the same day.

Making contact

The Social Work Department operates from 9am to 5pm, Monday to Fridays.

You can telephone the social worker attached to your ward or clinic yourself, or you can ask a doctor, nurse or midwife to make an appointment on your behalf. If the social worker attached to your ward or clinic is not available, a duty social worker can be contacted on 020 8846 1316. Messages can be left with the team administrator.

How to find us

We are based at Chelsea and Westminster Hospital, 369 Fulham Road.

Tube: Fulham Broadway, Earl’s Court, South Kensington

Buses: 14, 211, 414 (Fulham Road) C3 and 328 (Redcliffe Gardens at Fulham Road towards Chelsea World’s End, or Finborough Road at Fulham Road towards Earl’s Court).