Homelessness
The Council has a duty to provide advice and assistance to
anyone who is homeless. In some cases we may have a legal duty
to provide temporary accommodation for people who are homeless and
vulnerable.
You do not have to be homeless before you contact us. If you are
threatened with homelessness, we may be able to prevent it, or at
least advise you on your legal rights to remain in your home for as
long as possible. Contact us at the Housing and
Homelessness Assessment Team.
What to do if you are homeless
If you are homeless or being threatened with homelessness, you
should contact the Council immediately. Read our advice
on what to do if you are homeless.
Living in temporary accommodation
Due to a shortage of social housing, the Council places
some households in temporary accommodation. See
living in
temporary accommodation for more information.
Preventing homelessness
If you think you will become homeless, we will work with you to
try to stop this from happening. Everyone with a housing need will
be offered a housing options interview where we will explore a
range of housing solutions to help you: preventing
homelessness
Application appeals and reviews
If you disagree with a decision made on your homeless
application, you may be able to ask for a review: application
appeals and reviews
If you see someone sleeping rough in the borough, you can call
the Social Inclusion Team Outreach Service on 020 7341 5210,
9am to 5pm Monday to Friday.