Overcrowding
The Council has a dedicated team which aims to advise on and
help to resolve overcrowding. There are many families in the
borough who are overcrowded and waiting for larger properties.
Unfortunately there is a significant shortage of properties with
three or more bedrooms in Kensington and Chelsea. If you seriously
want to move, you should consider the alternatives!
What the Housing Opportunities Team can do for you:
Advice and home visits
We can discuss all the options that may be available to you to
help you solve the problems caused by your overcrowding, and offer
advice on the likelihood of you being re-housed through the
Council’s Common Housing Register. If you are severely overcrowded
(lacking two bedrooms or more) we may visit you and your family in
your home.
Help within your current home
We will look at your property to see if we can help by providing
space saving furniture or if adaptations can be made to your home
to ease the pressure of living with overcrowding. We can also offer
advice on using the time in your home more effectively.
Re-housing to the private rented sector
We can help severely overcrowded families (or their household
members) to move to private rented accommodation. We have already
helped a number of families who faced cramped housing conditions,
and little prospect of being re-housed through the Common Housing
Register due to the lack of larger sized Council and housing
association properties. We helped these families to move to larger
private rented properties.
Mutual Exchange
Mutual Exchange is for people who are already housing
association or Council tenants and want to swap their property with
another tenant. This could be because they want a larger or smaller
property or wish to move to another area. It is entirely possible
for someone to move to a larger property if the other tenant wishes
to downsize.
How to find out more
In person:
Customer Service Centre
The Town Hall
Hornton Street
London W8 7NX
Monday to Friday 8.30am to 5pm
By phone:
Housing Opportunities Team 020 7361 3272
By email:
housingopportunities@rbkc.gov.uk