How we work with social housing providers

The Royal Borough has a long history of working with registered providers (also known as housing associations or registered social landlords) to provide social housing.

If you are looking for social housing, you need to apply to the Council, you cannot apply directly to a housing association.

All social housing within the Royal Borough is covered by a nominations agreement that we have with providers. This agreement ensures we receive properties that become empty or are built. As well as properties in Kensington and Chelsea, the agreement covers some properties in other London boroughs and borough councils, such as:

Whereas many of the properties in the Royal Borough are flats, the out-of-borough properties include more houses.

Housing providers within the Royal Borough

There are over 50 Registered Providers (housing associations) which operate in the Royal Borough. Below is a list of the larger organisations

• A2 Dominion Housing
• Affinity Sutton
• Catalyst Housing
• English Churches Housing Group
• Family Mosaic
• Genesis Housing Association 
• Harrison Housing
• Housing for Women  
• London & Quadrant Housing Trust
• Network/Stadium
• Notting Hill Housing
• Octavia Housing
• Peabody Trust
• Shepherds Bush Housing Association
• Southern Housing Group
• The Guinness Partnership
• Viridian 
• Westway Housing Association
• Women’s Pioneer

Regulation of social housing providers

The Homes and Communities Agency (HCA) took responsibility for the regulation of social housing providers in England on 1 April 2012.

It maintains a register of social housing providers and a regulatory framework within which they must operate. This sets out standards which providers must meet.

If you have a complaint, please contact your landlord directly. The HCA will only get involved in very serious cases which have caused, or are likely to cause, harm.

For further details see the HCA website.