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Here you will find information and advice to help you find
suitable accommodation, be more independent at home, or help
and advice to keep your home.
Kensington and Chelsea has many voluntary organisations and
charities, which can provide you with independent housing advice,
in addition to that provided by the Council.
If you would like advice or information regarding debt, here you
will find some agencies that may be able to help you.
Advice for homeowners, including schemes to support you if you
are finding it difficult to pay.
Information on how to access a range of support available
through the Council, social landlords, Jobcentre Plus and other
If you find it difficult to manage at home, specialist equipment
or adaptations to your home may make life easier for you.
Most of us want to stay living independently at home. Help is
available for a number of things you may have difficulty with in
your home, including practical and personal care.
If you think you will become homeless, we will work with you to
try to stop this from happening. Although we may not be able to
offer you housing, everyone with a housing need will be offered a
housing options interview where we will explore a range of housing
solutions to help you.
Housing support services are for residents who are experiencing
difficulties and may be at risk of losing their homes. The support
can help you to manage your home and stay independent.
Information on what to do if you are homeless or being
threatened with homelessness including; eligibility and how we
assess you, making an application and what documentation you need
to supply, how long it will take for us to make a decision, and
what to do if you disagree with a decision made on your homeless
Information on why households are placed in temporary
accommodation, the different types, and what happens when
social housing becomes available.
What to do if you have concerns about someone sleeping rough or
would like advice on antisocial behaviour.
Town Hall, Hornton Street, W8 7NX
Call on 020 7361 3000Email us
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