Domestic violence includes any incident of threatening
behaviour, violence or abuse (psychological, physical, sexual,
financial or emotional) between people over the age of 16 who are
or have been intimate partners or family members. It can
affect women and men in both heterosexual and gay relationships. If
you or someone you know is a victim of domestic violence, we can
direct you to a variety of locally based services that offer free
and confidential help.
If you are in need of emergency accommodation, you can approach the
Council directly. If you would like to be interviewed by someone of
the same gender, this can be arranged, but you must let us know
when you come to the Council.
In an emergency always dial 999.
If you are a social housing tenant with the Kensington and
Chelsea Tenant Management Organisation, a housing trust or a
housing association, please also see our factsheet Domestic violence: advice for social
housing tenants [PDF] (file size 1.25Mb).
The Sanctuary Scheme is designed to enable victims of domestic
violence to remain in their own accommodation, where:
- it is safe for them to do so
- it is their choice
- the perpetrator does not live in the accommodation.
The main feature of the scheme is
the creation of a ‘sanctuary room’, providing a safe room or
sanctuary from where victims can call and wait for the arrival of
the police. Additional security can also be provided for example,
locks on windows and doors, gated security to the outside of a
property, fire hammers, fire blankets and emergency lighting.
For more information please contact PC Glenn Duggan by
email at email@example.com or
the Community Safety Team (a joint Council and Police team) at
For more information about how the Council can help, please
visit the Local Safeguarding Children
Other useful numbers
- National Domestic Violence Helpline -
0808 2000 247 (24-hour freephone)
- Police Community Safety Unit - 020
8246 0226 or 020 8246 0292
unit dealing with all domestic violence, including same sex
domestic violence. Trained officers investigate cases, take
statements, and give advice on legal options and safety issues, as
well as putting victims of domestic violence in touch with local
- Advance (Advocacy and Non-violence Community Education)
- 020 8960 7016
Free counselling, advocacy and
support service for women in Kensington and Chelsea.
- Woman’s Trust - 020 7034
Free counselling for women in Kensington and Chelsea who are
affected by domestic violence.
- Victim Support Kensington and Chelsea -
020 7259 2424
Free, confidential support for
victims of crime, whether or not the crime has been reported to the
police. Victim Support is able to explore different options and
help to increase safety. It can provide information on police,
legal and housing procedures and referral to solicitors and other
agencies that can help. Victim Support is open to anyone
experiencing domestic violence, including male victims.
Safeguarding Children's Board
- People First
- Staying Safe (health and social care services for