This A - Z Directory is maintained by the Royal Borough's Libraries. Please read the disclaimer.
Organisation Details
| Alternative Name | Central London Dial-a-Ride (Previous Name) |
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| Description | Public transport for elderly and/or disabled people |
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| Address | Progress House
5 Mandela Way LONDON SE1 5SS |
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| Telephone | 020 7446 0251 0845 999 1 999 or 020 7309 8900 (bookings) |
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| Fax | 020 7394 5210 |
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| DAR@tfl.gov.uk | |
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| Website | www.tfl.gov.uk/dial-a-ride |
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| Contact | Sue Collins (Depot Manager) |
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| Hours | Office (For next day bookings): Monday to Friday: 9am - 4pm Transport (For same day bookings): Weekdays: 8am-7pm, Saturday & Sunday: 8am - 4pm |
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| Transport | Tube: Elephant and Castle (Bakerloo or Northern), Borough (Northern) Buses: 53, 158, 172, 453 |
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| Notes | Operates on a pre-booked basis for members only. To become a member, phone the above number for an application form. Once that is completed and returned you will receive details of how to book, how the service operates etc. The Paddington branch covers the Boroughs of Camden, Hammersmith & Fulham, Kensington & Chelsea, and Westminster. |
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| Last Updated | 04 February 2013 |
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| Map |
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Organisation accessibility information
| Is there someone especially responsible for arrangements to meet the needs of people with disabilities? - Yes - Janet Cobill - Company Manager. |
| Is there anyone on the site who can use British Sign Language? - No |
| Is information about activities and facilities available on floppy disk, e-mail or internet? - Yes - WEB: www.dial-a-ride.org.uk EMAIL: darcen@aol.com |
| Is information about activities and facilities available on cassette? - Yes |
| Is information about activities and facilities available in large print and braille? - Yes |
| Is information about activities and facilities available via minicom/textphone? - No |
| Are there concessionary rates for people with disabilities? - No |
| Are the costs of a carer or personal assistant waived? - No |
Building accessibility information
| Are there priority parking places on-site for people with disabilities? - Yes |
| Are there on-street, disabled badge parking places nearby (less than about 100 metres/yards away?) - No |
| Is there a set down point for easy access to the building nearby (less than 100 metres/yards away?) - Yes |
| Is there a train/underground station nearby(less than 100 metres/yards away?) - Yes - Westbourne Park |
| From the nearest train/underground station, will people encounter obstacles? - Yes - There are steps, roads to cross and a steep hill from the station. |
| Is there a bus stop less than 100 metres away? - Yes - 328, 31, 28, 18, 27, 36 |
| From the nearest bus stop, will people encounter obstacles? - Yes - There are roads to cross from the bus stop. |
| Are the building doors automatic? - No |
| Is the building fully wheelchair accessible? - Yes - There is a level or sloped entrance and no obstacle sto the service once inside the building. |
| Are the toilets accessible? - No |
| Is free access to a plug point for charging electric wheelchairs available? - Yes |
| Are guide dogs and hearing dogs welcome? - Yes |
| Is there a loop system for people with hearing loss? - Yes |
| Are there plans for emergency evacuation which cover people with disabilities? - Yes |
If any of the information in this A - Z entry is incorrect please contact
information.services@rbkc.gov.uk who will be happy to make amendments.
Disclaimer
The Royal Borough provides this A-Z database of council departments, local and national organisations as part of our service. We work to ensure the information is accurate but cannot accept responsibility for any inaccuracies or omissions. The Council does not necessarily endorse all the organisations / service providers listed in this database. If you have any queries about information listed here please email information.services@rbkc.gov.uk.