Recycling and rubbish FAQs

Frequently asked questions

Here are our most frequently asked questions (FAQs) about recycling and rubbish.

Recycling bags

Why don't you deliver recycling bags directly to my flat?We are unable to deliver to individual flats within a block or house. We leave bags for the whole house in the hallway or communal entrance.

Why aren't bags regularly delivered to my building?If you live in a shared building, it could be that some residents in the building have taken more than one pack of bags, leaving some of their neighbours without bags. 

What should I do if I live in a managed block?For managed blocks, we normally leave a supply of recycling bags with site staff. Check with your site manager or concierge for recycling bags.

I frequently run out of recycling bags. How can I get more on a regular basis?For larger households, we can deliver an additional pack of bags with each delivery. If you would like an additional pack please use the online order form.

I have more recycling bags than I need. How can I stop bag deliveries temporarily while I use them up?Please phone Streetline on 020 7361 3001.