Business Rates

To speak to someone about your business rates bill please contact the Rates Office on 020 7361 2828.

The information below is for business rates (national non-domestic rates) payable in the borough, including information on discounts, exemptions and relief schemes.

Business rates in the borough

Discounts and business rates relief

  • Retail Discount

    Guidance on eligibility for Retail Discount.

  • Hardship relief

    In exceptional circumstances you may be able to eligible apply for hardship relief.

  • Small business rate relief

    The small business rate relief (SBRR), was introduced from 1 April 2005 to help small businesses.

  • Empty properties

    Information about empty properties which are exempt from business rates for the first three months they are empty.

  • Mandatory and Discretionary Rate Relief

    Registered charities are entitled to charitable rate relief (also known as mandatory rate relief) where the property they occupy is used wholly or mainly for charitable purposes. Registered charities and not for profit organisations may also be eligible to apply for Discretionary Rate Relief if they meet the criteria.

  • Local business rates discounts

    We grant discretionary discounts to encourage new business and local investment.


Payments and billing

  • Paying business rates

    How to pay your business rates including direct debit, standing order, online, telephone, bank giro credit, post or CHAPS.

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