Environmental Health Training Service
Course attendance and Coronavirus advice
We have cancelled our classroom-based training until the end of June 2020, and will keep this date under review, but customers can still benefit from our online learning courses. Visit the E-learning page.
Customers who have booked one of our courses between March and June 2020 will be given the option to reschedule for a later date. If we cannot provide a suitable date you will be offered a full refund.
For further Coronavirus control advice visit the Coronavirus page on the Highfield Learning website.
If you have any queries about the above please email us at: firstname.lastname@example.org.
About the Environmental Health Training Service
We run nationally recognised qualification courses which can help individuals improve their chances of employment, enhance promotion prospects, and ensure that employers have knowledgeable staff to help keep their businesses safe and compliant.
Training can take place on-site subject to criteria. E-learning programmes are available for those who need an awareness.
You may be eligible for reduced fees if you are a resident, community or business support group located in the Royal Borough of Kensington and Chelsea, or arrange training for your service users who live, work or volunteer in the borough. See the Community Engagement Training Initiatives page for further information on the initiative and eligibility criteria, or see fees below.
We can help your business or organisation with courses that lead to qualifications in the following subjects:
- Food Safety
- Food Allergen Control
- Hazard Analysis Critical Control Points (HACCP)
- Fire Safety
- Health and Safety
- Personal Licence Holders
- Customer Service
About our courses
Select the subject you are interested in, from the list above, to view dates for that subject.
All course dates are subject to change. The Council reserves the right to postpone or cancel advertised courses at short notice.
Training courses brochure
For those living, running small businesses, or community support organisations in The Royal Borough of Kensington and Chelsea, Levels 1 and 2 course fees are £20pp (per person), Level 3 (one day): £35 pp, Level 3 (three days): £65, and Level 4 (five days): £120 pp. No further discounts are available.
All other service users (whether they are large businesses and organisations in the Royal Borough, or service users from outside the borough), the fees are Level 1: £55pp (per person), Level 2: £69pp, Level 3 (one day): £97 pp, Level 3 (three days): £360 pp, and Level 4 (five days): £480 pp. For these groups of users please ask about discounts of up to 20%.
VAT is not applicable. Fees and offers are subject to change at short notice.
Full fee information is available on the course information pages - select the course from the list above.
- fees are per person and include materials and the examination
- exam re-sit fees may apply
- lunch is not provided
- VAT is not applicable
- fees may change at the discretion of the Council
if you live or work in the borough ask about special fee rates
- please ask about block bookings and discount offers
- the Royal Borough of Kensington and Chelsea reserves the right to amend, cancel, or postpone offers and advertised courses at short notice
where courses are run outside London the trainer's overnight accommodation and traveling expenses will be added to your invoice
Book a course
Call 020 7361 3002 or complete the enquiry form to make a course booking.
Payment is made at the time of booking by credit or debit card. BACS payment can be arranged. Invoices will be sent on request to medium or large sized organisations and businesses.
If you are paying by card, we accept MasterCard and Visa credit cards and Switch, Solo, Visa Electron, Delta and Maestro debit cards. We do not accept American Express. Please call Environmental Healthline at 020 7361 3002.
Invoices must be settled within 30 days or before the course start date (whichever date is sooner).
Certificates and course results will not be issued until payment is received.
Download payment policy [PDF] (file size 61Kb)
Open courses: the venue for open courses is The Freeman Suite, Kensington Town Hall, Hornton Street, London, W8 7NX.
On-site or in-house courses: to book training to be held on your premises a minimum of eight learners are required for Level 1 and 2 courses, and for Level 3 or 4 courses a minimum of six learners are required.
You need to be able to provide: a laptop or PC, a digital projector, a screen, flip charts, lectern, DVD playing facility with speakers, enough tables and chairs for both trainer and candidates (preferably not boardroom style), pens, pencils, erasers, paper and board markers, and refreshments.
What is RQF or the Regulated Qualification Framework?
RQF (Regulated Qualifications Framework) is the reference system put in place and regulated by Ofqual to help people understand how qualifications can be compared to each other in terms of the size and challenge of the qualifications they offer. In terms of the courses offered by the Council this means:
Level 1 – suitable for induction training
Level 2- for employees with no managerial or supervisory responsibility
Level 3 – for supervisors, managers, and would be trainers
Level 4 – for managers, food safety posts within a commercial setting, and would be trainers.
What can I do with my qualification?
Qualifications will help to provide a benchmark of theoretical knowledge required for you to do your job. Your employer then has the responsibility to help you turn the knowledge into supervised practice. If you are starting out as a food handler (for example) then Level 2 will be useful. However, if you are promoted or are seeking a managerial role, then you should think about Level 3 or above.
- Cancellations or postponements made by individuals or organisations more than 14 days before the scheduled course must be made in writing and may be transferred to an alternative course date or given a refund (the exception will be made on production of a medical certificate signed by a hospital or general practitioner).
- Any request to transfer the candidate(s) on to a similar level course on an alternative date must be made in writing at least 14 days in advance of the course.
- Cancellations or non-attendance made less than 14 days before or on the day of the course will not receive a refund.
- The Council reserves the right to postpone, amend or cancel scheduled courses at short notice. Where a cancellation is made by the Council, refunds for fees already paid will be arranged. The Council will not pay for any other expenses incurred by the customers.
The Council’s courses and training interventions do not constitute compulsory attendance or training solely provided by the Council. The Council reserves the right to cancel, postpone or reschedule any of its courses. The fees charged are to cover the cost of administration, examinations, materials and delivery of training, and not for profit. The Council reserves the right to amend the advertised course fees.
If you attend any of the Council’s training sessions it will not exempt you from being served with any legal notices in connection with current EC or UK food safety, health and safety or other legislation should a contravention be identified in your business or by your staff. Nor will attendance of the training courses provide you with a guarantee that the Council will not take criminal prosecution action against you, should such action be considered necessary. Ensuring compliance with the legislation is your responsibility.
If you have a question about training courses it may be answered on the Frequently asked questions page.