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Online assistant

Help - A Click Away - Can you help the Library's computer users to use their computers more effectively?

Tri-Borough Libraries and Arts Service are running sessions in Kensington Central Library to help people resolve particular computer issues they might have. They can book 1 hour slots to resolve issues such as working with attachments, organising their files, working with photographs, shopping/selling online, using different applications like eBay or Skype and alike. You will need basic knowledge of computer applications to be able to resolve their queries. If they need further support you will be able to signpost them to other volunteers or other Borough services.

The Library Service is also looking to expand this project to other libraries across the area, so if you would like to help make it happen in your local library, please get in touch!

Sessions run Monday-Friday 10am-1pm and 2pm-5pm

Commitment: 3-6 hrs p/w in average


Children and Young People’s Activity Helpers

We are looking for volunteers to help library staff plan and deliver their many events, activities and groups for children and young people. 

Activities and groups include the Summer Reading Challenge; Family Learning Activities; half term events and regular story and rhyme time events, and the regular homework club.

The Library is keen for as many families to get involved as possible, and so are looking for volunteers who can proactively encourage library visitors to participate.


IT Tutor

This role involves working with people in the library who are interested in improving their IT skills. You will work from computers dedicated to training activities. We are flexible about how you work with your students so you can have some input into what you do - from teaching small classes about IT basics and having a set lesson plan, to teaching on a one-to-one basis offering advice on any IT issues that your student is interested in learning about. 

Commitment: 2-6 hours a week

Times you can volunteer

Sunday: Mornings, Afternoons 
Monday: Mornings, Afternoons 
Tuesday: Mornings, Afternoons 
Wednesday: Mornings, Afternoons 
Thursday: Mornings, Afternoons 
Saturday: Mornings, Afternoons 


Homework Club Mentor

Do you want to make a positive and lasting contribution to the lives of children aged 7 to 11?

We are looking for a wide range of people to help us to deliver the Homework Club offer; acting as 'Homework Club Mentors' to children. You will be based in the library of your choice as part of a team of volunteers; assisting children with their English and maths homework as well as other subjects and enabling children to develop valuable study skills. You may also be participating in a one to one setting within the session i.e. listening to a child read. 

Volunteering to deliver the Homework Club offer will involve:

  • Assisting with administration duties
  • Talking with children about their homework. 
  • Supporting children to complete their homework
  • Listening to them read and encouraging them to share their views and ideas 
  • Developing a good understanding of our libraries e.g. the types of books available; how to
  • find books using the online search catalogue; where to find books

Ideally we are looking for a minimum one term commitment from you of 2 hours i.e. 3.15 to 5.15pm, 1 session per week on either Tuesdays and/or Thursdays 


Adult Learning Support Assistant

Support informal adult learning in the libraries of Kensington & Chelsea, Westminster, and Hammersmith & Fulham!

By working with tutors you can help to deliver to groups or to offer targeted one-to-one support. 

You'll provide support for all learning but primarily for IT, E-learning and literacy, numeracy and ESOL.

For group activities:
Working alongside a tutor, you will

  •  Help small groups of adults with basic IT and skills for life sessions;
  • Prepare spaces and resources for learning;
  • Complete required paperwork.

For individual 1:1 support:

  • You will be trained and supported to work with individual learners engaged in basic IT and/or functional skills (literacy numeracy and ESOL);
  • You will be fully trained and able to support those using electronic learning resources including BBC Skillswise and Learning Nexus.

More general duties will include:

  • Helping support adult learning at events and as part of promotional activities;
  • Liaising directly with learners in terms of booking learning places, signposting and general administration.

This project aims to develop the capabilities of the adult learners and so to improve their quality of life. Your contribution will be important and valued!


Shared Reading Group Facilitator

If you love books read on.......

Facilitators are required to support Shared Reading Groups that meet on a weekly basis to share stories, poems, novels and plays as well as their own thoughts, ideas and feelings - all over a cup of tea and biscuits.

In particular you will

  • Plan and deliver a weekly reading group, reading aloud with others and enabling the group members to connect to the literature and each other;
  • Present a wide range of reading material, including poetry, in order to generate free-flowing conversations;
  • Keep records of attendance, help recruit new group members, and provide information for project reports.

    You should have a fascinating and rewarding time seeing how your group develops individually and as a whole. 

    The role is available and accessible to everyone aged 18 or more who lives, works or studies in the Borough of Kensington and Chelsea.