Royal Borough of Kensington and Chelsea

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Alternative Name Council RBKC Kensington Town Hall Kensington Town Hall
Description Local authority
Address The Town Hall Hornton Street
W8 7NX
Telephone 020 7361 3000 - Enquiryline
Enquiryline: 020 7361 3000
Fax 020 7938 1445
Email - Enquiryline - Customer Services
Hours Monday to Friday: 8.30am to 5pm
Services See Notes
Transport Tube: High Street Kensington (Circle and District)
Buses: 9, 10, 27, 49, 52, 328 serve Kensington High Street.
Privately run car park beneath the adjacent Central Library
Newsletter Borough Newsletter printed quarterly by Press Office.
Notes The Council is made up of five groups. The Business Groups are Corporate Services, Family and Children's Services, Housing, Health and Adult Social Care, Planning and Conservation, and Transport, Environment and Leisure Services.

Elected councillors work closely with senior management under a cabinet system. For more information see Council and Democracy.
Last Updated 17 August 2017
Are there priority parking places on-site for people with disabilities? - Yes - Via the car park you can get through to anywhere via the lifts.
Are there on-street, disabled badge parking places nearby (less than about 100 metres/yards away?) - Yes - Campden Hill Road and Kensington High Street next to Bradford and Bingley.
Is there a set down point for easy access to the building nearby (less than 100 metres/yards away?) - Yes - Entrance is via Holland Street.
Is there a train/underground station nearby(less than 100 metres/yards away?) - Yes - High Street Kensington (Circle & District)
From the nearest train/underground station, will people encounter obstacles? - Yes - Steps,roads to cross and a gentle hill.
Is there a bus stop less than 100 metres away? - Yes - 9,10,328,52,49,27
From the nearest bus stop, will people encounter obstacles? - Yes - Road to Cross and agentle hill
Are the building doors automatic? - Yes - Main reception has got a buzzer and Social Services reception has an automatic sensor.
Is the building fully wheelchair accessible? - Yes
Are the toilets accessible? - Yes
Is free access to a plug point for charging electric wheelchairs available? - Yes - There are two plugs in Social Services Reception.
Are guide dogs and hearing dogs welcome? - Yes
Is there a loop system for people with hearing loss? - Yes - Induction loop in reception area and interview room
Are there plans for emergency evacuation which cover people with disabilities? - Yes - The people who are trained on the evacuation chair should carry people from the second floor to outside the building. I only know of the second floor.

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