Grenfell recovery

Grenfell recovery

Since June 2017, the Council’s primary focus has been the response to the tragedy, particularly the rehousing of former residents of Grenfell Tower and Grenfell Walk and the provision of practical, emotional and humanitarian support to the bereaved, survivors and others affected.

In January 2019, the Council agreed a strategy to support long-term recovery for all those affected, including survivors, the bereaved and members of the wider community. Plans are now being developed with those affected to deliver the strategy.

Clearly, the Council alone cannot meet all the needs of those affected by the tragedy. Our strategy will be delivered alongside the recovery efforts of a wide range of statutory and non-statutory partners, including the Government, the NHS, schools and local employers, local voluntary and community organisations and, most importantly, residents themselves.

In particular, we recognise that the work of the Grenfell Tower Inquiry and the criminal investigation will be vital for the recovery process, especially for survivors and the bereaved, and the Council will continue to support the search for the truth.

Charter for Families Bereaved through Public Tragedy

In adopting this Charter we commit to ensuring that Kensington and Chelsea Council learns the lessons of the Hillsborough disaster and its aftermath, so that the perspective of the bereaved families is not lost. We commit to Kensington and Chelsea Council becoming an organisation which strives to:

  1. In the event of a public tragedy, activate its emergency plan and deploy its resources to rescue victims, to support the bereaved and to protect the vulnerable.
  2. Place the public interest above our own reputation.
  3. Approach forms of public scrutiny – including public inquiries and inquests – with candour, in an open, honest and transparent way, making full disclosure of relevant documents, material and facts. Our objective is to assist the search for the truth. We accept that we should learn from the findings of external scrutiny and from past mistakes.
  4. Avoid seeking to defend the indefensible or to dismiss or disparage those who may have suffered where we have fallen short.
  5. Ensure all members of staff treat members of the public and each other with mutual respect and with courtesy. Where we fall short, we should apologise straightforwardly and genuinely.
  6. Recognise that we are accountable and open to challenge. We will ensure that processes are in place to allow the public to hold us to account for the work we do and for the way in which we do it. We do not knowingly mislead the public or the media.

What we want to see

  • All survivors and the bereaved have been offered the specialist support they need and are taking positive steps towards the future.
  • Communities in the surrounding area feel their voice is heard and they can access the services they need.
  • Communities feel fairly treated in relation to one another and their trust in local agencies and institutions is being rebuilt.
  • Children and young people affected by the fire feel confident about their futures and local schools continue to support them to achieve excellent results.
  • The future of the Grenfell Tower site is decided in a way that is acceptable to all parties, in full adherence to the Principles governing consultation on the future of the site.
  • The refurbishment of the Lancaster West Estate is complete and the estate is somewhere residents are proud to live.

What we will do

  • Support survivors and the bereaved to rebuild their lives and find their own personal paths to recovery through a dedicated service co-designed with them. 
  • Provide tailored support for bereaved and survivor children through the dedicated service and deliver a wider programme of support for young people in schools and community settings. 
  • Transfer ownership of the Grenfell Tower site from the Council to the Government to enable community-led decision-making about the long-term future of the site. 
  • Facilitate community-led recovery for the wider community, helping people build a better future for themselves and their families.
  • Help all those affected by the Grenfell tragedy to support themselves and each other, developing individual and community capacity and resilience to lay the foundations for a better future. 
  • Deliver the resident-led refurbishment of Lancaster West Estate.