Supporting and safeguarding vulnerable residents

Supporting and safeguarding vulnerable residents

The Council aims to give the borough’s children and young people the best possible start in life and ensure they are protected from harm. This means intervening early to promote children’s wellbeing, and empowering families to support their children from the early years, through school and into adulthood. We will do this through the provision of services focused on children with complex family situations or additional needs.

Our Adult Social Care services support eligible residents to have access to the right support at the right time to enable them to have lives that are as safe, fulfilling, healthy and independent as possible. We will ensure that people have real choice and control in managing their health and wellbeing and we will develop digital solutions with our service users, that will help deliver this and promote personalised care and support.

We believe that investing in prevention is not only our statutory duty but also part of the solution to the challenges of increasing levels of need and reducing budgets. Effective preventative interventions can improve outcomes and overall wellbeing for our most vulnerable residents, and reduce health and social care costs and the need for welfare benefits.

By building on our commitment to shared working with Westminster City Council, across Adult Social Care and Health and Families and Children’s Services, we will continue to make public money go further, as well as recognising that we are more effective when working together. Similarly, we will increase integration across departments, organisations and communities, to more effectively tackle complex social issues, improving the lives of all our residents, especially those who need it most.

What we want to see

  • All young people transition successfully into adulthood, including those leaving care and those with special educational needs and disabilities.
  • Vulnerable children and young people are protected from criminal or sexual exploitation and from being drawn into gang activity and serious violence.
  • People have access to information, advice, guidance and services that meet their needs and promote their independence and well-being.
  • All people with disabilities achieve their full potential.
  • Vulnerable residents are safeguarded from extremism and radicalisation.
  • Effective partnership of adult social care services, health, statutory and community organisations, building on the experience of the Grenfell team to drive innovative practice.
  • Loneliness and isolation are minimised, especially for our elderly and disabled residents.
  • Kensington and Chelsea is an age and dementia friendly place.
  • People are supported with their mental health needs from the earliest opportunity, with a continuing focus on their wellbeing.
  • More extra care housing provision in the borough.
  • All residential, nursing and home care providers operating in the borough have or are actively working towards a 'good' or 'outstanding' rating from the Care Quality Commission.
  • As far as possible, residents have access to suitable, affordable accommodation and homelessness is prevented.
  • Digital solutions that enable people to understand, plan and manage their care and support access to community and voluntary sector services.

What we will do

  • Improve the transition of people from Children’s to Adults’ Services, maximising their independence and life chances.
  • Develop a whole council approach to tackle youth crime and serious youth violence, and address issues of criminal and/or sexual exploitation, gang activity, missing children and life chances.
  • Ensure support is available to enable residents’ needs for formal services to be prevented or delayed.
  • Deliver new initiatives promoting high quality, independent living, including new housing provision for people with SEND currently in institutional care. 
  • Continue to deliver a Prevent programme to help and support people at risk of extremism and radicalisation.
  • Review our services to make the most of opportunities to connect people to one another and their local community.
  • Co-design a new digital platform with our users to help support our digitalisation and personalisation ambitions.
  • Ensure residents in receipt of care in the home or in residential or nursing care settings receive high quality, safe care and support.
  • Co-design a new programme supporting people with learning disabilities into employment, volunteering and other meaningful activities within the community.
  • Co-create a new youth offer with local children and young people.
  • Work with vulnerable individuals and families to prevent homelessness and reduce use of temporary accommodation.