Environmental health

Environmental health services in the borough; including health and safety, pest control and food hygiene.

Animal warden and pest control services

  • Pest control for residential properties

    Information about pest control services for residential properties including the treatment that is required for different pests and the fees and charges for treatments.

  • Pest control for businesses

    The Environmental Health Department has a pest control service that can help you manage any pest issues you may have.

  • Pests in rented accommodation

    Landlords have a legal responsibility to deal with pest problems on their property. Tenants can report an unresolved pest problem to the Pest Control Service for enforcement.

  • Pests in refuse storage areas

    Guidance on how to prevent pests in refuse storage areas

  • Seagulls

    More and more seagulls are moving into towns and built-up areas to feed and rear their young. This is because fish stocks are becoming scarcer and the easy-pickings from litter and household refuse make such areas more…

  • Urban Foxes

    Information about urban foxes, the nuisance they cause, the risks they pose to humans and pets and tips for controlling them.

  • Animal warden services

    Here you will find contact details for reporting lost animals or problems in your area. Animal warden services also provide information and advice about control orders and how to apply for our dog registration scheme.

Public Health and Health and Safety

Food Safety

  • What we do

    Information on the Food Safety Team who offer advice and take formal action to make sure that businesses comply with legal requirements.

  • Food safety inspections and enforcement

    Information on how the Council keeps a check on food safety in the borough

  • Food alerts

    Information about food alerts which are issued by the Food Standards Agency when food products should not be sold.

  • Food complaints

    Information on issues related to food complaints inlcuding , how to make a complaint, about the Food Safety team and typical food complaints.

  • Food Hygiene Rating

    Information about the food hygiene rating scheme which is run by the borough in partnership with the Food Standards Agency.

  • Food poisoning

    Information on food poisoning including symptoms, common causes and ways to prevent the spread of infection.

  • Food standards

    Information on food standards including advice for businesses and legislation.

  • Imported foods

    Guidance for food businesses on foods imported into the European Union and the regulations in place to control the import and sale of food.

  • Approved premises

    Information for certain food businesses who will require approval from the Council before they start trading and how to apply.

  • Private water supplies

    Information about requirements of private water supplies including the need to carry out water sampling and risk assessments.

  • Starting a food business

    Starting a food business, food registration form

  • Allergens and labelling

    Guidance on allergens and labelling from The Food Information Regulations 2014. They apply to all businesses supplying food to the public.

  • Healthier Catering Commitment

    Healthy Catering Commitment, Healthy Catering Commitment Award scheme for food outlets which offer healthier food options

  • Frequently asked questions about food safety

    Information on food safety including details about food safety regulations and what is needed to open a food business.

  • Food Safety A to Z

    Check out the A - Z of food safety to ensure that the food you, store, prepare and sell is safe to eat.

Policies and reports