Fault Report: Graffiti and flyposting

See what's being done about Graffiti and Fly-posting

We no longer remove graffiti from commercial premises.

We offer a complimentary graffiti and fly-poster removal service to residents of private properties where the graffiti or posters:

front the highway
are at ground floor level, and
permission has been secured from the owner or managing agent

Owners and managing agents must complete and return the consent form below, and return it to us at: graffiti@rbkc.gov.uk

We will remove graffiti and fly-posters from Council owned street furniture such as:

lamp columns
traffic lights
street name plates
directional signs
bollards
benches or litter bins

To report graffiti or flyposting please fill in this form:

Required fields are marked with an asterisk *.

Problem Type

Please select one of the following for the type of problem you wish to report.

Type of problem *

Graffiti

Flyposting

Location

For us to deal with the problem it is extremely important that we have the exact address (or nearest address if the graffiti/posters are on street furniture).

Street name *

House name/number *

To help us find the exact location of the graffiti or fly-posters at the above address please provide further detail. For example, on white painted side wall, on metal shop roller shutters, on lamp post, and so on.

Location detail

Further Details

In order to help us deal with your report quickly, please fill in as many details as possible.

If you know, please state who owns the property or structure. For instance, is it a private residence, a utility company, a phone box, a council building?

Property owner

To help us deal with the problem please give a short description of the type of surface underneath the graffiti or flyposting. For example, brick, painted surface, tiles?

Material underneath graffiti

Please give the time and date that you first noticed the problem.

Time

for example 13:30

Date

for example DD/MM/YYYY

Your Details

You do not need to give us your name but it would be helpful to the Council to have a contact telephone number or email address in case we need further information to follow up this report.

Your name

Your email address

Your phone number

Thank-you for taking the time to report this problem. We aim to deal with your complaint within 7-10 days. If you require further information please contact us on 020 7361 3001 or graffiti@rbkc.gov.uk.

Please note that our contact centre opening times are Mon - Fri 8.30-5.30, excluding Bank Holidays. Completed Fault Report Forms will be acknowledged the next working day.

Data Protection

Any information you provide will be used by the Council for the purpose of dealing with this report and will not be disclosed to the public. This information may be provided to organisations working on behalf of the Council to rectify the problem.

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