Making a homeless application

Making a homeless application

If you make a homeless application, we will consider your individual circumstances to work out what, if any, housing duty is owed to you. The Council is obliged to assess your application under Part VII of the Housing Act 1996, as amended by Homelessness Reduction Act 2017.

We use national law and guidance to assess homelessness applications, including the Homelessness Code of Guidance for Local Authorities which is located on the government services and information website.

We will need to see certain documents to fully assess your application, for example we need to know what your nationality is and if applicable, what your status is in the UK. Try to bring as many of these with you as you can:

  • Identification for all family members:
    • full birth certificates
    • passport
    • European identity cards
    • Home Office immigration papers
  • proof of pregnancy (if applicable)
  • proof of residency for the last five years
  • tenancy agreement, notice to quit, possession summons/order, bailiff's warrant
  • letter from parents, relative or friend saying they can no longer accommodate you
  • rent book, receipts or any other proof of rent
  • marriage certificate, divorce papers (if applicable)
  • injunction orders, custody orders (if applicable)
  • contract of employment, letter terminating employment (if applicable)
  • wage slips, benefit books, bank statements, savings accounts
Everyone can get advice from the Council around their housing, but the amount of assistance we can provide will be determined by a number of tests within the legislation that are applied to all homeless applications. On the next page, there are examples of what can be considered in relation to each of the tests set out in the legislation. This list is not exhaustive. You can get more information from the Code of Guidance (opens PDF document on the http://www.gov.uk/ website)