Housing Management

On 1 March 2018, the Council took over the management of its homes from Kensington and Chelsea Tenant Management Organisation (the TMO). On 1 April 2019 the Council took direct control of housing repairs and maintenance from Repairs Direct. Staff from Repairs Direct transferred across to the Council to join a new repairs service.

Contact Housing Management and online services

About your home

  • Your home

    Advice for tenants including information on paying your rent, maintenance and dealing with antisocial behaviour.

  • Home ownership

    Information and advice for home owners (leaseholders and freeholders) who live in Council properties.

  • Fire safety

    Information about fire safety in the home including smoke alarms, fire resisting self-closing doors and fire risk assessments.

  • Balconies new fire safety advice

    Information about recent Government guidance on fire safety for balconies.

  • Supported housing

    Support services for local residents: Community Alarm Service and Sheltered housing

Resident engagement

Property Services

  • About Property Services

    Property Services is responsible for the long-term condition of the Council’s housing, ensuring that major works and maintenance are carried out in a cost effective and timely manner.

  • Adair and Hazlewood project

    Information about the project to remove the external render system from Adair and Hazlewood towers and design and install a replacement.

  • Programme of planned work

    Programme of planned work to your homes.

  • Housing Investment Standard

    The Housing Investment Standard drives our programme of work to keep homes and estate environments in a good state.