Frequently asked questions

I have received a bundle of documents from the Council but in Annexe A there is no schedule of all the leaseholders. Am I missing something? Do I need to worry?

No, you don’t need to worry. You will see the Council has placed a page saying that the Tribunal has agreed that all names and addresses of the leaseholders should not be sent to all other leaseholders, this schedule has been withheld with the permission of the Tribunal.

Why didn’t we change our insurance provider to see if we could have got cheaper insurance?

Advice from our insurance brokers was that seeking a one-year policy option with a different insurer was likely to result in an even larger increase in the costs to leaseholders.They advised us that we would be in a better position to tender for a new Long-term Agreement to start on 1 April 2019, on which we are currently seeking views.