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All Council reception areas closed

All Council reception areas closed

As a result of the latest Government advice, all Kensington and Chelsea Council reception areas across the borough have been closed with immediate effect. This includes the Customer Service Centre at Kensington Town Hall, which will remain shut until further notice and we are urging residents not to attend in person.

For support, please contact the following numbers between 8:30am and 5:30pm, Monday to Friday:


  • Social Service Line: 020 7361 3008
  • Housing Line: 020 7361 3008
  • Housing Benefit Line: 020 7361 3006
  • Local Support Payments Line: 020 7745 6464
  • Resident Parking Line: 020 7361 4381
  • Council Tax Line: 020 7361 3005
  • Environmental Health Line: 020 7361 3002
  • Switchboard: 020 7361 3000
Last Updated 25/03/2020

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