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Bi-borough Childcare and Early Education Service


Our responsibilities include:

  • providing information and guidance to parents and families about Westminster’s children’s services
  • providing access to children’s centres to families across the city
  • raising the quality across early years provision
  • ensuring the implementation of the early years foundation stage, including initiatives to improve outcomes of children at age five.

Contact us

If you would like to contact a member of the Bi-borough Early Education service team please contact the Family Information Service:


Helpline: 07971 625922 or 07814 804262

Bi-borough Childcare and Early Education Team

1st Floor

Kensington Town Hall

Hornton Street

W8 7NX

Best Practice

Online Survey for parents in RBKC and WCC

Help us improve services for parents of children aged 0-5

RBKC and WCC are embarking on an ambitious project to review and improve services available to support parents from pre-birth up until their child turns 5 years old. To do this, we need your help. We want to know what your experience has been of the services and what support you have accessed. What did you find helpful? What do you think could have been better? Please share your views by completing our survey. It will take just 10 minutes of your time but will provide us with invaluable insight into your experience so that we can make the changes that really matter to local families.

You can access the online survey by clicking on this link.

We would be grateful if you could share this information with your families as soon as possible.

 Download the Oral Health Postcards 


New Bi-borough LADO

Sharon Ackbersingh at has been appointed to the interim LADO post Bi-borough.  Sharon takes over from Kembra Healy.

LADO referrals and consultations should still be made to the relevant LA LADO duty team, but Sharon has oversight of the LADO service as a whole.

Please update your safeguarding policy documents accordingly.

Training Updates

CPD for Autumn term 2019

Training and all packages are now available on the online web-based booking system portal . In preparation all WCC and RBKC providers have already been set up and should be able to log in and purchase membership package or training sessions on pay as you go basic. Training will be offered on first come first serve basic. Please be aware that it is needed to purchase the membership prior to buying sessions, for the discount to take place.

For any training queries please email:

Please find attached How to log in for first time – Attachment

CPD brochure – Attachment

SEND/inclusion updates

Download the Enhanced SENIF Funding documents right.


Childminder Portal Training

Funded offers

Busy 2s (2-year offer) Universal 3 & 4-year 15 hours entitlement and the 30 hours offer

To book a place or for more information please contact Glynis on: 07971 626075.

Childminder Information Session

Do you know anyone interested in becoming a childminder or a childminder assistant? 

To book a place for a free information session or for further guidance please contact Glynis on: 07971 626075.

New Childminder Drop in session

A new weekly childminder drop-in session will be starting on Monday 9th September 10.00 - 11.30 at Clare Gardens Children's Centre 349 Westbourne Park Road W11 1EG

Please note the childminder drop in that was previously held at St Quintin’s will no longer be running. Please do make full use of the new drop in as unless this is well used by childminders the facility will be withdrawn.



Autumn term 2019

  • Portal opens 23rd September 2019
  • Portal Closes 15th October 2019
  • Actual headcount day: 3rd October (3-4 year olds must have started by this date, for a funding claim to be made)

Ofsted/DfE updates

 Download the ECU Bulletin NCB – Attachment

Last Updated 09/04/2020

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