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Grenfell Tower - Information and Support

Families with small children can access support at the Borough’s Children’s Centres: CheyneClare GardensSt Quintin and Violet Melchett . These children’s centres can provide a toddler and baby friendly location and provide clothing and nappies for families affected by this emergency.

Residents are encouraged to go to The Curve (10 Bard Road, W10 6TP) where there is much coordinated help and support.

Further updates can be accessed through the council’s website.


Children’s Services, Adult Social Care, Public Health and the NHS have been working together to put a range Mental Health and Emotional Wellbeing services in place to support children, families, and friends of Grenfell Tower.

If you would like to learn more about these services, there is a range of resources that you can download:

 

Support for children after a frightening event

There are a wide range of services available to help children, young people and families who are in need of emotional support following the Grenfell Tower Fire.

The Royal Borough of Kensington and Chelsea is working with local community organisations, schools and youth clubs to increase the support that is available. This leaflet includes information on some of the key services available. More information will be made available via our website over the coming weeks via www.rbkc.gov.uk.


Online services

 

Kooth Online Counselling

Kooth is a free online counselling and emotional well-being service for children aged 11-19. The service can provide one-to-one sessions with accredited counsellors, fully moderated peer-support and online articles. The service will be available via: www.kooth.com.

 

NHS Go

NHS Go provides online physical and mental health information and advice for young people under the age of 25. This includes advice on how to deal with anxiety, depression, stress, bereavement and youth mental health, and also has specific information on coping with stress after a major incident. To access the service please go to www.nhsgo.uk.

 

Telephone services

 

British Red Cross 

The British Red Cross helpline is available to anyone who has been affected by the Grenfell Tower fire. For practical or emotional support, please call the Red Cross helpline on 0800 458 9472. The line is open from 8am to 8pm. Out of these hours messages can be left on an answer phone which will be picked up and responded to in the morning.

 

NSPCC Childline

Childline are available to help children and families with whatever they are worried about following the fire. You can contact Childline and speak in confidence to a supportive, trained counsellor, anytime, day or night on 0800 1111 or for a one-to-one online chat at www.childline.org.uk.

Out of hours support

  • Housing: 020 7361 3008
  • Social Services: 020 7361 3013

Schools

Our Educational Psychology Service is supporting all schools with their response to the fire. Most schools are offering one-to-one counselling for pupils affected by the Grenfell Tower fire and many will be able to offer support to the wider family. For further information on what is available at your child’s school, please contact the school office.

 

Childcare and children’s centres

Our Children’s Centres are able to offer advice and support for families with young children. The centres can also support you to access additional counselling services for you and your family. Officers from our Early Years Service are visiting affected families over next two weeks to give them information and to find out more about the needs of their children.

A therapeutic offer is being set up at Clare Gardens Children’s Centre to provide physical therapy to parents and will include the provision of a dedicated space for discussions and reflections. This space will have the support of a trained therapist to speak to, if parents decide that this is what they want. This offer will be supported by a whole-day childcare offer. You can contact Clare Gardens on 020 7727 2725.

 

Youth clubs and play centres

There is an extended offer of activities delivered by key local organisations including EPIC, our Adventure Play providers and local schools. This provision will include a wrap-around offer of counselling support, play and art therapy for children and staff from local community organisations and specific mental health organisations.

Place2Be are providing youth counselling drop-in sessions at the following clubs:

  • Youth Action Alliance, 202 Wornington Road, W10 5RE - Tuesday from 10.30am-2.30pm (until 22 Aug)
  • Rugby Portobello Trust, 221 Walmer Road, W11 4EY - Wednesday from 10.00am-2.00pm (until 22 Aug)

A leaflet detailing activities available locally will be included on the Summer in the City website, www.mysummerinthecity.org.uk.

 

Community organisations

 

Art Therapy

Art Therapy is a psychological therapy involving both verbal communication and communication through art and play. Art therapy can be an excellent way for children and young people to address emotional issues that they may be dealing with. The use of art to contain the things so hard to make sense of has been fundamental to the young people in the community and we are pleased to be able to offer this much needed service throughout the summer period at:

  • Henry Dickens, Centre, 104 St.Anns Rd, London W11 4BU - Monday, Tuesday, Friday and Saturday from 12pm-3pm
  • Venture Centre, 103A Wornington Rd, London W10 5YB - Tuesday and Thursday from 3.00pm-5.30pm
  • ClementJames Centre, 95 Sirdar Rd, London W11 4EQ - Monday and Wednesday from 2.00pm-4.00pm
  • Al-Manaar. 244 Acklam Rd, London W10 5YG - Saturday 2.00pm-4.00pm
  • Dalgarno Centre, Dalgarno Way, London W10 5LE - Tuesday 10.00am-3.00pm

For more information, you can contact Susan Rudnik at s.rudnik@gold.ac.uk or call 07932 054 834.

 

Big House Drama

The Big House will provide fun and high energy drama workshops at local community centres throughout the summer. They create a safe space for children and young people to explore their feelings through drama.

For more details, you can contact Dawn Howley at dawn@thebighouse.uk.com.

 

Support for Disabled Children and Children with Learning Disabilities

St Quintin Children’s Centre are running weekend sessions and local community organisation, Full of Life, are providing an outreach counselling model to support for parents with disabled children. A programme of additional short breaks is being put in place for the summer period.

More details regarding Full of Life can be found on their website at www.fulloflifekc.com.

 

West London Action for Children

West London Action for Children are offering a drop in session for children and families which includes access to counselling support every Wednesdays morning at 15 Gertrude Street, London, SW10 0JN.

 

Chickenshed

The inclusive theatre company Chickenshed are running workshops over the summer for children aged 5 and under:

  • Holmfield House, 4-6 Golborne Rd, London W10 5PE - Wednesday 9th August from 10.30am-11.30am
  • The Curve, 10 Bard Road, W10 6TP - Thursday 10th August from 3.30pm-4.30pm
  • The Curve, 10 Bard Road, W10 6TP - Monday 14th August from 3.00pm-4.00pm
  • Holmfield House, 4-6 Golborne Rd, London W10 5PE - Wednesday 16th August from 10.30am-11.30am
  • The Curve, 10 Bard Road, W10 6TP - Monday 21st August from 3.00pm-4.00pm

No booking is required, so if you would like to attend, please do just drop in at the times given above.

 

Mental health support 

 

NHS: Grenfell Assistance Centre

Address: The Curve, 4 Bard Road, W10 6TP (0800 0234 650).

Services available include: 

  • Walk in service: every day between 10am and 8pm
  • Family and Friends Assistance Centre: Monday to Friday 9am to 5pm By appointment – contact Family Liaison Officers
  • Community outreach: NHS workers are carrying our door-to-door visit people at home and in their temporary accommodation to see if anyone needs further NHS help. NHS workers will always have identification

 

NHS: Health Pop up Clinics for Grenfell

Pop up clinics across a number of locations in north Kensington offering emotional support and training in Mental Health First Aid, bereavement sessions, how to recognise signs of post-traumatic stress. For information about times and locations visit http://www.kcmind.org.uk/news-article.asp?ID=144#.WaLZGrJ97X4.

 

RBKC: Care for Grenfell

Care for Grenfell is a team that has been established to provide additional support for any residents that have been directly affected by Grenfell. 

 

Out of hours’ support

  • Housing: call 020 7361 3008
  • Social Services: call 020 7361 3013

 

RBKC: Grenfell Key Workers Hub

 

Community Living Well (Primary Care)

Community Living Well is a new primary care service that offers easy access to a range of wellbeing and clinical services, including; information on self-help, peer support, employment support and support to navigate access to housing and benefits. Community Living Well also offers specialist support from mental health nurses and talking therapies.

  • Community Living Well (North Hub), St Charles Centre for Health and Wellbeing, Exmoor Street, London, W10 6DZ. Call: 0208 206 8700
  • Community Living Well (South Hub), Violet Melchett Centre, 30 Flood Street, London, SW3 5RR. Call: 0203 028 7805

Community Living Well Talking Therapies and Mother Tongue Service is delivered by Take Time to Talk. It is a free and confidential NHS service for people aged 18 and over who are registered with a GP in Kensington and Chelsea, Queens Park Paddington area. They provide a range of psychological therapies and support. Call 020 8206 8700 or visit www.take-time-to-talk.com for more information.

Other services 

 

NHS: Grenfell Assistance Centre

Address: The Curve, 4 Bard Road, W10 6TP

Tel.: 0800 0234 650

 

Services available include:

  • Walk in service: every day between 10am and 8pm
  • Family and Friends Assistance Centre: Monday to Friday 9am to 5pm By appointment – contact Family Liaison Officers
  • Community outreach: NHS workers are carrying our door-to-door visit people at home and in their temporary accommodation to see if anyone needs further NHS help. NHS workers will always have identification

 

NHS: Health Pop up Clinics for Grenfell

Pop up clinics across a number of locations in north Kensington offering emotional support and training in Mental Health First Aid, bereavement sessions, how to recognise signs of post-traumatic stress. For information about times and locations, please visit this page.

 

RBKC: Care for Grenfell

Care for Grenfell is a team that has been established to provide additional support for any residents that have been directly affected by Grenfell.

Available Monday to Friday 9am – 5pm

Tel.: 020 7745 6414

Email: areforgrenfell@rbkc.gov.uk

 

RBKC: Grenfell Key Workers Hub

 

Community Living Well (Primary Care)

Community Living Well is a new primary care service that offers easy access to a range of wellbeing and clinical services, including; information on self-help, peer support, employment support and support to navigate access to housing and benefits. Community Living Well also offers specialist support from mental health nurses and talking therapies.

  • Community Living Well (North Hub), St Charles Centre for Health and Wellbeing, Exmoor Street, London, W10 6DZ. Call: 0208 206 8700
  • Community Living Well (South Hub), Violet Melchett Centre, 30 Flood Street, London, SW3 5RR. Call: 0203 028 7805

Community Living Well Talking Therapies and Mother Tongue Service is delivered by Take Time to Talk. It is a free and confidential NHS service for people aged 18 and over who are registered with a GP in Kensington and Chelsea, Queens Park Paddington area. They provide a range of psychological therapies and support. Call 020 8206 8700 or visit www.take-time-to-talk.com for more information.

 

If you think you need more support…

NHS: Single Point of Access (SPA)

If you think you or someone else you know is in need of more support than can be provided by the services listed above, you can call the dedicated NHS response service number where your needs will be assessed and appropriate mental health support services as well as information and advice will be provided. This is available 24 hours a day. Please let the operator know you are calling as a result of the fire at Grenfell Tower. The number to call is 0800 0234 650 or email cnw-tr.spa@nhs.net.

Mental Health and Emotional Wellbeing Support for Adults

There are a wide range of services available to help people who are in need of emotional support following the Grenfell Tower Fire. Many symptoms may be a normal response to a terrible experience and will reduce over time. If your symptoms are severe and you are in distress or they last longer than 4 weeks, this may indicate the need for support from a mental health professional. The information on the NHS Choices website will outline possible symptoms and describe how to seek help via this page.

Please visit your GP who will be able to provide advice and refer you on to the appropriate local NHS mental health service for assessment and treatment. This section includes information on some of the key services available to provide support to adults. More information will be made available via our website over the coming weeks: www.rbkc.gov.uk.


Hestia 

Hestia is a well-established local service and has increased its universal and targeted offer by increasing outreach and intervention capacity to support to those who have been affected by the fire.

Hestia are offering drop in, psychological first aid, counselling and support groups which can be accessed by anyone in the community. This includes practical and emotional support, such as what parents can tell their children about fire safety and coming to terms with the tragedy, supporting local parents to be comfortable and confident in talking to their children about the fire.

This is provided via two community centres:

  • Grove Resource Centre, 1-9 St Marks Road, W11 1RG (020 7221 0052)
  • Oremi Centre, Unit 3, Trellick Tower, W10 5PA (020 8964 0033)

 

Therapeutic Support at Clare Gardens

A therapeutic offer has been set up at Clare Gardens Children’s Centre to provide physical therapy such as Reiki, Massage, and Reflexology to parents affected by the Fire. This includes a space for adults to have a snack, meditate or pray.

This space will have the support of a trained Clinical therapist to speak to, if attendees decide that this is what they want. To ensure parents are able to maximise the benefits of the therapies and the space, the Early Years Service are able to offer crèche places for children while parents attend these sessions.

Address:

Clare Gardens Children’s Centre, 349 Westbourne Park Rd, London W11 1EG

(020 7727 2725)

 

Mother Tongue Counselling Service 

Free one-to-one counselling sessions in Arabic and Farsi languages for management of symptoms of psychological trauma and other common mental health difficulties.

Contact details:

Muskaan Khurana, Community Development Worker

mothertongue@wwmind.org.uk

020 7259 8120 / 07715 636626

 

Latimer Community Art Therapy Trust

Art Therapy is a psychological therapy involving both verbal communication and communication through art and play. Art therapy can be an excellent way to address emotional issues that you may be dealing with.

This is available at the following locations:

  • The Grove Centre, 1-9 St Marks Rd, London W11 1RG (Thursdays and, from September, Fridays)
  • ACAVA Studios, 54 Blechynden St, London W10 6RJ (Wednesdays from 10.30am–12.30pm and Thursdays from 2.30pm – 4.30pm)
  • Dalgarno Trust, London W10 5LE (Tuesdays 10.00am-3.00pm)
  • Henry Dickens Centre, 104 St. Anns Rd, London W11 4BU (Wednesdays from 2.00pm-3.00pm)

For more information, you can contact Susan Rudnik at s.rudnik@gold.ac.uk or call 07932 054 834.

 

Counselling Support in Hotels

A drop-in offer of counselling support is being provided by Help Counselling and the local Clinical Practice Team (providing general support for adults) and Child Bereavement UK (support for people who have lost a child and children who have experienced loss) for families who are in temporary accommodation:

 

The Holiday Inn Earls Court, 295 North End Road, London, W14 9NS

  • Help Counselling:
    • Monday afternoons from 1.00pm-5.00pm
    • 7 August, 14 August, 21 August and 28 August
  • Child Bereavement UK:
    • Tuesday afternoons from 1.00pm-5.00pm
    • 8 August, 15 August, 22 August, 29 August

 

The Radisson in Kensington, 68-86 Cromwell Rd, Kensington, London, SW7 5BT

  • Help Counselling:
    • Tuesday afternoons from 1.00pm-5.00pm
    • 15 August, 22 August, 29 August
  • Child Bereavement UK:
    • Monday afternoons from 1.00pm-5.00pm
    • 7 August, 14 August, 21 August, 28 August

 

Online services

 

Bipolar UK

A charity helping people living with manic depression or bipolar disorder. Contact via website: www.bipolaruk.org.uk

 

MIND

Mind has an online directory of services that also host the Elefriends online forum - Elefriends is a supportive online community where you can be yourself. We all know what it's like to struggle sometimes, and this is a safe place to listen, share and be heard. Whether you're feeling good right now, or really low, it's a safe place to share experiences and listen to others. The service is available via: www.elefriends.org.uk.

 

Easy Health 

The Easy Health website has gathered together various videos and easy-read leaflets which will help people with learning disabilities to understand more about various aspects mental health and mental health care. This is available via: www.easyhealth.org.uk.

 

Easy Life

The Easy Health website provides videos and easy-read leaflets which help people with learning disabilities understand mental health issues and mental health care. Visit www.easyyhealth.org.uk for more information.

 

Telephone services

 

Anxiety UK

Charity providing support if you've been diagnosed with an anxiety condition. Call: 08444 775 774 (Mon-Fri, 9.30am-5.30pm) or visit www.anxietyuk.org.uk.

 

B-EAT Eating Disorder Association

Call 08456 341 414 for more information.

 

CALM

CALM is the Campaign Against Living Miserably, for men aged 15-35. Dedicated to preventing men from committing suicide. London helpline: call 0808 802 5858 (5pm to midnight) or visit www.thecalmzone.net.

 

Men’s Health Forum

24/7 stress support for men by text, chat and email. Visit www.menshealthforum.org.uk for more information.

 

Mental Health Foundation

Provides information and support for anyone with mental health problems or learning disabilities. Visit www.mentalhealth.org.uk for more information.

 

No Panic

Voluntary charity offering support for sufferers of panic attacks and OCD. Offers a course to help overcome your phobia/OCD. Includes a helpline – call 0844 967 4848 (daily, 10am-10pm) or visit www.nopanic.org.uk for more information.

 

Obsessive Compulsive Disorder Action

Support for people with obsessive compulsive disorder (OCD). Includes information on treatment and online resources. Call 0845 390 6232 (Mon-Fri, 9.30am-5pm) or visit www.ocdaction.org.uk.

 

Obsessive Compulsive Disorder UK

A charity run by people with OCD, for people with OCD. Includes facts, news and treatments. Call 0845 120 3778 (Mon-Fri, 9am-5pm) or visit www.ocduk.org for more information.

 

PAPYRUS

PAPYROUS is a young suicide prevention society. Call HOPElineUK 0800 068 4141 (Mon-Fri,10am-5pm & 7-10pm. Weekends 2-5pm) or visit www.papyrus-uk.org for more information.

 

Premier Lifeline

The National Christian Helpline. Being there at the end of the phone. A place where faith and compassion meet. Call 0300 111 0101 (9am-midnight, 7 days a week) for more information.

 

Rape and Sexual Abuse Support Centre

Call 0808 802 9999 (Tuesday and Wednesday 12 – 2.30pm. 7 – 9.30pm) for more information.

 

Survivors UK

For male abuse victims, call 0845 122 1201 (Tuesday and Wednesday 7 – 9.30pm).

 

National Self Harm Network

Call: 0800 622 6000 (Daily 7 – 11pm)

 

Rethink Mental Illness

Support and advice for people living with mental illness. Call 0300 5000 927 (Mon-Fri, 9.30am-4pm) or visit www.rethink.org for more information.

 

The Samaritans

Samaritans offers emotional support round the clock. Anyone can contact Samaritans in confidence at any time for free from any phone on 116 123 (even if you don’t have credit on your mobile). This number will not show up on your phone bill. Or you can text 07725 90 90 90 or email jo@samaritans.org or go to www.samaritans.org to find your nearest branch where you can talk to someone face to face.

 

SANEline

SANE is a UK mental health charity who work to improve quality of life for anyone affected by mental illness. SANE runs a national, out-of-hours mental health helpline offering specialist emotional support and information to anyone affected by mental illness, including family, friends and carers. The line is open every day of the year from 4.30pm to 10.30pm and can be contacted on 0300 304 7000.

 

 

Winston’s Wish

National charity for bereaved children.

 

Young Minds

Information on child and adolescent mental health. Services for parents and professionals are available. Call Parents' helpline on 0808 802 5544 (Mon-Fri, 9.30am-4pm) or visit www.youngminds.org.uk for more information.

 

Mental health charities

 

Mind

Mind is the UK's largest mental health charity. It provides information and advice to people with mental health problems, and aims to ensure that no-one with a mental health problem has to face that problem alone. More information can be found at: www.mind.org.uk.

Mind also provides Helplines to make sure people get the help and support they need:

  • Mind Helplines: All Mind helplines are available Monday to Friday, excluding Bank Hols – 9am – 6pm.
  • Mindinfoline: Information on a range of mental health topics, types of mental health problems, where to get help, medication and alternative treatments and advocacy. Call 0300 123 3393, text 86463, or email: info@mind.org.uk for more information.
  • Mind legal-line: Legal and general information on mental health law. Call 0300 466 6463 or email legal@mind.org.uk for more information.
  • Mind Blue Light Infoline: Mind’s Blue Light infoline is specifically for emergency service staff, volunteers and family. The team provides information on a range of topics including; Staying mentally well at work, different types of mental health services, how and where to get help, medical and alternative treatments, advocacy, information about post-traumatic stress disorder, existing mental health support and mental health and the law. Call: 0300 303 5999 (local rates), text 84999, or email: bluelightinfo@mind.org.uk for more information.
  • Information about support from the local Kensington and Chelsea Mind can also be obtained by calling 020 8964 1333 or visiting www.kcmind.org.uk.

 

Mental Health Support

 

Take Time to Talk

Take Time to Talk is a free and confidential NHS service for people aged 18 and over. They provide a range of psychological therapies and support to help people who are anxious, depressed, stressed or worried. The service is holding weekly sessions at the Venture Centre every Thursday from 10am-12pm, there is no need for an appointment just turn up. This is not structured counselling but it is a supported conversion from a member of the NHS IAPT team.

 

Venture Centre, 103A Wornington Rd, London W10 5YB

www.take-time-to-talk.com

020 8206 8700.

 

The Refugee Support Centre

The Refugee Support Centre offers counselling and psychotherapy services for refugees under 65. Many different languages are spoken. For more information, you can contact the centre on 020 7820 3606.

 

The Listening Place

The Listening Place offers face to face support for those who no longer think life is worth living and offers a warm and welcoming environment; somewhere that individuals can talk openly about their feelings, without being judged or being given advice. More information can be found at www.listeningplace.org.uk or by calling 020 3906 7676.

 

Build on Belief 

Build of Belief is a service offering therapy that helps people identify, challenge and change unhelpful negative emotions and destructive behaviours, by looking at underlying causes, such as low self-worth and negative perceptions about other people and the world at large. For more information, please visit www.buildonbelief.org.uk or contact Liam Harte on 07739 796 045.

 

Al Manaar Muslim Cultural Heritage Centre

Al Manaar Muslim Cultural Heritage Centre is providing relief and support to meet the needs of all families and victims of the fire, regardless of their faith. This includes provision of therapists, translation and counselling. The centre is open from 10am-10pm.

Nasim Khanom is providing therapeutic counselling at the centre from 9am-5pm three days per week. Please contact the centre directly for details and to book an appointment.

 

Al Manaar, the Muslim Cultural Heritage Centre

244 Acklam Road

London W10 5YG

020 8964 1496

www.almanaar.org.uk

 

Full of Life

Full of Life, are coordinating counselling to support parents with disabled children over the summer period. There are also going to be therapeutic group sessions at delivered at Full of Life in partnership with the Tavistock and Portman Trauma Unit on the following dates:

  • 19 September at 11.30am, 4 October at 11.30am, 8 November at 11.30am,
  • 22 November at 11.30am, 6 December at 11:30am

 

Contact details:

Sue Redmond

020 8962 9994

www.fulloflifekc.com

info@fulloflifekc.com

 

Open Age

Open Age undertake outreach and connect with older people over 50 who have been affected by the Grenfell tragedy and provide them with support to access a range of services, so that they get physical and mental respite from the stress, emotion and practical problems they’ll be experiencing, as well as access other support from other organisations.

 

Contact details:

St. Charles Centre For Health & Wellbeing, Exmoor Street. London W10 6DZ

Helen Leech (hleech@openage.org.uk)

 

If you think you need more support…

 

NHS: Single Point of Access (SPA)

If you think you or someone else you know is in need of more support than can be provided by the services listed above, you can call the dedicated NHS response service number where your needs will be assessed and appropriate mental health support services as well as information and advice will be provided. This is available 24 hours a day. Please let the operator know you are calling as a result of the fire at Grenfell Tower. The number to call is 0800 0234 650 or email cnw-tr.spa@nhs.net.

Bereavement Support

CRUSE

CRUSE bereavement care is providing bereavement support for people who were bereaved in the Grenfell fire. This service is accessed through the Grenfell Assistance Centre Family Assistance Centre (The Curve, 4 Bard Road, W10 6TP, Tel. 0800 0234 650):

  • Walk in service: every day between 10am and 8pm
  • Family and Friends Assistance Centre: Monday to Friday 9am to 5pm By appointment – contact Family Liaison Officers
  • Community outreach: NHS workers are carrying our door-to-door visit people at home and in their temporary accommodation to see if anyone needs further NHS help. NHS workers will always have identification

Crisis Support

The Listening Place

The Listening Place offers face-to-face support for those who think life is no longer worth living. Free, confidential, non-judgemental support.

Call 020 3906 7676 or visit www.thelisteningplace.org.uk for more information.

Voluntary Organisations

Al Hasaniya Moroccan Women’s Centre

Al Hasaniya provide practical and emotional support for women and their families. A programme of advice, advocacy and referral helps the women to deal with their problems and access mainstream NHS and voluntary services. Call 020 8969 2292 or visit http://al-hasaniya.org.uk/support/mental-health for more information.

 

Cruse Bereavement Care

Cruse Bereavement Care is a national charity for people who have been bereaved. CRUSE offers support to adults, young people and children to understand their grief and cope with their loss. CRUSE can offer individual and group sessions. CRUSE also provide support groups for people bereaved by suicide. Call 020 8964 3455 or visit http://www.kchf-cruse.org.uk for more information.

 

Help Counselling

Help Counselling Service offers low cost counselling and psychotherapy to a wide range of people, mainly in the west London area. As well as their core counselling service, Help is offering free listening support for people in temporary accommodation, individuals, and staff groups. Help is also working with organisations and staff groups who may have been affected and can provide information sessions about on how to look after your emotional and mental wellbeing following a major incident. Call 020 7221 9974 or visit www.helpcounselling.com for more information. 

 

Midaye Somali Development Network

Midaye is a registered charity providing advice, advocacy, mental health support and education services for members of the Somali community. Midaye is the co-ordinating group for Grenfell Community Forum. Call: 020 89697456 or visit www.midaye.org.uk for more information.

 

Mind and Soul Foundation

The Mind and Soul Organisation is a Christian org that aims to educate people about mental health, help people recover from mental distress and engage people with the local church and emotional health services. Call Premier Lifeline: 0300 111 0101 or visit: http://www.mindandsoulfoundation.org for more information.

 

The Refugee Support Centre

The Refugee Support Centre offers multi lingual counselling and psychotherapy services for refugees under 65. Call 020 7820 3606 for more information.

 

SMART

SMART is a day service offering a range of support services located in the south of the Borough, with outreach locations in north Kensington. Drop in hours are Monday to Sunday 10am to 4pm, and Monday, Wednesday and Thursday 6pm to 9pm. Call 020 7376 4668 or visit www.smartlondon.org.uk for more information.

Volunteering

The Volunteer Centre

The Volunteer Centre recruits, supports, manages and develops volunteers.

Grenfell Home-Start provides support and practical assistance for people affected by the Grenfell tragedy. The Volunteer Centre also provides support for the Grenfell area through the Kensington and Chelsea Ambassadors, Community Champions projects and Project Cup of Tea.

Healing Minds is encouraging local volunteers to register with the Volunteer Centre, to ensure they receive the training and support they need to look after themselves and others safely. Kensington and Chelsea Mind is offering free, Mental Health First Aid training to Grenfell volunteers registered with and referred by the Volunteer Centre. Call 020 8960 3722 or visit www.voluntarywork.org.uk for more information.

Support with drug and alcohol problems

The Alcohol Service

The Alcohol Service (TAS) is a free and confidential alcohol service for adults, families, carers and affected others. For more information, call 0800 014 7440, email thealcoholservice.info@cgl.org.uk, or visit https://www.changegrowlive.org/content/the-alcohol-service-hammersmith-fulham-kensington-chelsea-westminster.

 

Drugs and Alcohol Wellbeing Service

The Drug & Alcohol Wellbeing Service (DAWS) is the substance misuse treatment service for Kensington and Chelsea. Call: 020 8960 5599 or visit http://wellbeing.turning-point.co.uk/centrallondon/hubs/kensington-and-chelsea/

 

Build on Belief (BoB)

BoB is service user run organisation providing counselling support and social opportunities for people needing support for drug and alcohol problems. Call: 0800 0234 650 or visit www.buildonbelief.org.uk

Support helplines

Red Cross Helpline for Grenfell

Available Monday to Friday, 9am – 5pm

Tel.: 0800 458 9472

 

Mind Blue Light Infoline for Grenfell Emergency Services

Mind’s Blue Light infoline is specifically for emergency service staff, volunteers and family, Offering support with staying mentally well at work, different types of mental health services, how and where to get help, medical and alternative treatments, advocacy, information about post-traumatic stress disorder, existing mental health support and mental health and the law.

Tel.: 0300 303 5999

Text: 84999

Email: bluelight@mind.org

Website: www.mind.org.uk

Summer Activities for Children and Young People

Please download the brochure 'Summer Activities for Children and Young People' here.

The brochure outlines 0-19 year old activities over the summer holiday period. The council have been working with voluntary sector providers to establish what additional support they will need to run programmes over this period. The brochure details the providers, their activities, age groups and addresses.

NHS support tools and resources

NHS: Trauma leaflet

If you are worried about your mental health, the NHS trauma leaflet (http://bit.ly/2sbZoxE) may be of help. It outlines common reactions, simple suggestions for how to cope, including ways in which children may be supported to cope during the next few days:

 

Coping with stress after a traumatic event

Healthwatch (Central West London) and the West London Clinical Commissioning Group have developed two easy read leaflets on how to cope with stress after a traumatic event and how to support children:

 

NHS: Choices - your health your choices

If you are under 18, or are concerned about someone who is under 18, please look on NHS Choices for your local children and young people’s mental health service. Children and young people may also access NHS help by visiting their GP, and schools may be able to provide support or refer them to local services:

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Please provide feedback on our website. Try to include any constructive suggestions for improvements and we will do our best to incorporate them.



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