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Carers Kensington & Chelsea



Carers Kensington & Chelsea provides free advice and information to carers looking after someone who lives in Kensington and Chelsea. Carers Kensington & Chelsea can provide advice on:

  • Benefits and grants for carers and their family
  • Community care assessments and carers assessments
  • Carers Personal Budgets
  • Local services available for carers (including health, support, activities, outings and counselling)
  • How to get support for the person with care needs

Advice sessions

Carers Kensington & Chelsea run regular advise sessions for carers at the following locations:

• Customer Services Centre, Kensington Town Hall, Hornton Street, London W8 7NX, Mondays 10am – 12pm.

• Redcliffe Surgery, 10 Redcliffe Street, London SW10 9DT, Tuesdays 2pm – 4pm.

• Portland Road Practice, 16 Portland Road, London W11 4LA, Wednesdays 10am – 12pm.

Events

Carers Kensington & Chelsea also runs annual events for carers during Carers Week in June, and for Carers Rights Day in November, and also a quarterly Carers Forum.

Carers Newsletter

To keep carers up to date; Carers Kensington & Chelsea produces quarterly News for carers newsletter, which is sent directly to all carers registered with the council and is also available to be picked up at GP surgeries around Kensington & Chelsea.



Who to contact

Contact Name
Monika Leszewska and Gabriela Soltysik
Contact Position
Advice and Information Officers
Telephone
 0800 032 1089
Website
Visit the Carers Netwok

Where to go

Name
Carers Kensington & Chelsea

Other Details

Availability

Age Ranges
18 +

Local Offer

Local Offer Record `
Who is this service available to?

All unpaid carers looking after an ill or disabled relative, or a friend who lives in Kensington and Chelsea.

How do you access this service?

Carers Kensington & Chelsea accepts referrals from a wide range of professionals such as GPs, social workers, and voluntary sector organisations. Carers can also self-refer.


Carers Kensington & Chelsea can provide information and advice over the phone and via email. Carers Kensington & Chelsea also offers face to face appointments in the GP surgeries and a drop-in service at the Customer Service Centre without an appointment.


Home visits can be offered to carers who have mobility problems or to those who cannot leave the person they care for at home alone.

How do we ensure the quality of this service?

Carers Kensington & Chelsea follow a series of internal procedures and protocols. This includes:



  • Contract monitoring by the local authority.

  • An annual Carers Survey for quality assurance and development purposes, Carers Kensington & Chelsea sends out an annual Carers Survey for customers to participate in and give their feedback.

  • Event evaluations for quality assurance and development purposes. Carers Kensington & Chelsea asks customers to give their feedback after each event. Carers Kensington & Chelsea listens to carers and tries to ensure that future events reflect carers ideas.

Local Offer Age Bands
Transitions to Adulthood (16+)
Needs Level
High
SEN Provision Type
Targeted
Last Updated 06/10/2017

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