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Wheelchair Service

The service provides clinical assessment for people, both children and adults that require a wheelchair (or buggy) for their mobility and day to day living.

The wheelchair service prescribes wheelchair equipment, based on an individual’s clinical need.

Follow up assessments are provided by the wheelchair assessment service, to ensure people maintain their independence by having the correct postural support for their needs.


Assessments and Referral

You can either self-refer to the service or be referred by a qualified health professional. All referral forms are available to download from the North West London Wheelchair Service's website.

You can also contact the service for these forms to be posted to you. 

Please return completed referral forms to

Who to contact

Contact Name
London Central, North West and Barnet Wheelchair Service
 0808 164 2040
NHS Wheelchair Services provided by AJM Healthcare

Fax: 0808 133 0138

If emailing a referral form please email to


Where to go

A J M Healthcare
Unit 3, Abbey Road Industrial Park
Commercial Way
Park Royal
NW10 7XF

Other Details


Age Ranges
Children & Adult

Local Offer

Local Offer Record `
Who is this service available to?

The service is available to children and adults who require the use of wheelchair equipment. The service does not provide temporary chairs. It is intended for people who have permanent walking or seating difficulties.

When is this service available?

The normal opening hours are 8am to 6pm, Monday to Friday. The service will also be open two evenings a week and Saturday mornings. Please contact the service for details if you require services at these times.

The emergency repair service will operate from 7am to 9am and from 5pm to 11pm on weekdays.

Weekend emergency cover will operate from 7am to 11pm, inclusive of bank holidays.

How do you access this service?

Anyone can refer to themselves or can be referred by someone else including family, friend or carer. Doctors, health and social care professionals can also refer on behalf of someone.

How do we ensure the quality of this service?

There are standard waiting times for people to access the wheelchair service for their initial assessment. KPIs include average wait times, DNAs, and service user feedback is also collected. This is in line with other community services.

Last Updated 31/10/2019

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