111 Health Service

You can call 111 when you need medical help fast but it’s not a 999 emergency.

They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, an urgent care centre or a walk-in centre, a community nurse, an emergency dentist or a late opening chemist.

You can also access 111 support online. 

For immediate, life-threatening emergencies, continue to call 999. For less urgent health needs, contact your GP or local pharmacist in the usual way.