Penalty Charge Notices Online Payments

System availability

Maintenance is scheduled on Thursday 10 April 2014 between 8pm and 8.30pm.
Please do not use this system within this time as your transaction may be interrupted before completion. We apologise for any inconvenience this may cause.

The majority of Penalty Charge Notices (PCN) can be paid using our online payments service below.

There are some circumstances when you will not be able to pay a PCN online.

  • If the PCN is with a Debt Collection Agency or Bailiffs, you should make payment directly to the Agency or Bailiffs as you may be liable for further charges.
  • If your vehicle has been Clamped or Removed you should contact Lots Rd Vehicle Pound on 020 7376 8402 or 020 7351 1203.
  • You may find that, after you have entered your vehicle registration number and the PCN reference number below,
    • you receive an error message or
    • the PCN does not appear on the selection list or
    • the discount amount is incorrect (the function to make payment online at the discount rate is temporarily unavailable)
    If this happens and you wish to make a payment please do so using one of our alternative payment methods

1. Enter PCN Details

To use our online payments service please enter your vehicle registration and the number of a PCN you wish to pay below. After your details have been confirmed you will be redirected to another page to select the PCNs you wish to pay.

* is required field

Please note – We accept debit and credit cards for Mastercard, Visa, Visa Electron, Delta and Maestro. Important – We do not accept American Express or Diners Club.

  • visa card
  • Mastercard card
  • visa electron card
  • delta card
  • maestro card

Alternative payment methods

By telephone

Parking PCN Payment Line: (020) 7361 3004
Automated Payment Line: (020) 7795 8888

By post:

If your are paying by cheque or postal order please cross it and make payable to "RB of Kensington and Chelsea" and write the Penalty Charge Notice number on the back.

Send your cheque or postal order together with the payment slip on the Penalty Charge Notice to:

The Royal Borough of Kensington and Chelsea
PO Box 4294
BN13 1WW

Important: Do not send cash in the post.

In Person

You can bring your payment either to the:
Customer Service Centre
The Town Hall Hornton Street
London W8 7NX
Opening times: Monday- Friday 9am-5pm. Closed on Public and Bank Holidays.

Chelsea Creek Car Pound
Lots Road
London SW10
Opening times: 24 hour a day, every day.

More information