Change of a vehicle or details

Information on how to replace a parking permit if you change your vehicle permanently or temporarily or if you have changed your number plate or personal details.

Replacement Permit Form

There are several reasons why you may need to replace your permit, for all of these you will need a Replacement permit form:

Permanent change of vehicle

Do not alter your permit if you have changed your vehicle. Fill in a Replacement Permit form and return it with your current permit and proof that you own or use the new vehicle so we can provide a replacement. We charge £13 to replace your permit.

Replaced permits will be a straight swap. You will keep the remaining time left on the permit and we will not charge more or refund the difference if the emissions rating of the new vehicle is different from the old one. The new fee will apply when you renew your permit.

You will need to provide one of the following documents:

  • Sales invoice covered with insurance
  • New keepers supplement covered with insurance

Temporary change of vehicle

If you are temporarily using a vehicle that is not registered in your name you must send back your permit and proof that you are using the temporary vehicle with your Replacement Permit form. We charge £13 to temporarily change your vehicle details and issue you with a temporary permit.

Please provide either:

  • a letter from the garage or insurance company stating the vehicle is in for repairs and the details of the courtesy vehicle being provided or
  • lease or hire agreement or
  • you are allowed to borrow a vehicle providing it doesn’t have a permit – supply the vehicle registration certificate (V5C) and a letter from the owner stating you are the only person using the vehicle

Please remember to remove the current permit on the vehicle which is going into the garage, this permit must be displayed along with the temporary permit on the courtesy vehicle, failure to display both permits will result in a PCN being issued.

The maximum duration we issue for a temporary permit is 4 weeks.

New number plate

Do not alter your permit if you have changed your number plate. Fill in a Replacement Permit form and return it with your current permit and proof that you own or use the new vehicle so we can provide a replacement. We charge £13 to replace your permit.

You will need to provide on​e of the following documents:

  • Personalised vehicle registration (V750) covered with insurance or
  • Number plate authorisation certificate (V948) covered with insurance

Change of Personal Details

If you change your name or telephone number or move home within the Royal Borough while your permit is still valid, you can continue to use the same permit but you will need to fill in a Change of Personal Details form and supply proof of the change. We do not charge for changing your personal details.