Once we receive your application for a suspension, we will check that:
- the form is completed correctly and,
- the correct period of notice has been provided for the parking place
We will contact you if there is a problem with your application.
When the suspension application is received, approved, and payment has been received, you will receive a confirmation letter prior to the start of the suspension. If you require further clarification or don’t receive this confirmation please call 020 7361 4385. The onus is on the applicant to check that the details are correct.
Please keep this letter safe as it will have details of the suspension and phone numbers you might need if vehicles obstruct the suspended bay or bays.
If your application is unsuccessful we will call to explain why.
If we receive any complaints about the way a suspended bay is being used, we will investigate them fully, and we may withdraw the parking suspension.
If you have booked a suspension, you must email us at firstname.lastname@example.org about any changes to your booking immediately.