Parking enforcement and vehicle removal

Illegal parking

If you are parked illegally in the borough we could:

  • issue a parking ticket or a Penalty Charge Notice (PCN)
  • remove your vehicle

Penalty charges

The penalty for parking illegally is:

  • £130 for a serious contravention
  • £80 for a less serious contravention

If you pay this within 14 days you will qualify for a 50 per cent reduction.

Read more about parking penalty charges.

Find out how to challenge a parking ticket.

If you ignore our notice or an adjudicator’s decision to uphold a PCN, the charge will continue to increase if you do not pay it. Your PCN could become a debt and we could pass it onto enforcement agents who will charge additional fees.

Removed cars

If a local authority in London has removed your car and you need to locate it:

  • phone TRACE on 0300 077 0100*
  • text “TRACE” followed by your vehicle registration mark to 66663

You could be charged for your call or text.

To release your vehicle you must provide:

  • valid driving licence or passport 
  • V5 vehicle registration certificate  
  • vehicle insurance documents
  • proof of address such as a utility or council tax bill, or a bank statement

Vehicles removed by the Royal Borough of Kensington and Chelsea to the Lots Road Vehicle Pound will be released under these conditions:

Removed in line with the:Release fees
Traffic Management Act 2004

Penalty charge fee and

Release fee: £200

Storage cost: £40 per day will apply if you do not pay for the release of your vehicle

London Local Authorities and Transport for London Act 2008Contact the Vehicle Pound in Lots Road to confirm the outstanding amount to be paid.

If your vehicle was not removed by your local authority, contact the police for more information.

Clamped cars

We do not wheel clamp vehicles under the Traffic Management Act 2004. Enforcement agents or other agencies may apply clamps to vehicles parked in this borough for the recovery of unpaid Penalty Charge Notices or other debts.

Please call the phone number shown on the Immobilisation Notice placed on your vehicle.

Licensed taxis

The Council may share personal information about taxi and private hire licenses with other Council departments, to support specific on-street compliance and enforcement activities.

The Council may also enter into formal information sharing arrangements with partner organisations such as TfL and contracted suppliers for the same purposes.

Any information sharing is managed fully in accordance with the Data Protection Act 1998.

Report an issue with a licensed taxi.

How to pay

PCN prices and removals are set by London councils in consultation with the Mayor of London.

You can pay your penalty charge:

By phone

  • PCN payment line: 0207 361 4380
  • Customer Services: 020 7361 4383
  • Removal line: 020 7361 3949 / 01285 238 956 or 020 7351 1203

Online

Parking fines online payments

In person

  • Customer Service Centre
    You can pay using our self-service payment kiosks at the Town Hall, Hornton Street, Kensington, W8 7NX
    Opening times: Monday to Friday between 9am and 5pm
     
  • Lots Road Car Pound
    63 Lots Road, London SW10 0RN
    (by the entrance to Chelsea Harbour)
    Opening times: Monday to Saturday between 7am and midnight, Sunday between 8am and 6pm

By post (cheque or postal order payments only):

Royal Borough of Kensington and Chelsea
PO Box 4294
Worthing, BN13 1WW