The impact of COVID-19 on local businesses

The Council knows that COVID-19 has had a significant impact on many businesses in Kensington and Chelsea, as well as nationally. We are keen to better understand what is having the greatest impact on your business, the challenges you face and what help and support is most needed.

We would be grateful if could complete this short survey, it should take you less than 10 minutes to complete. If you leave your contact details we will be able to send you further information we are developing for businesses.

The closing date for responses is 11 June 2020.

About your business

	Postcode of your business (this will be used to understand the impact on businesses in different parts of the borough)

Type of business:

Service Business e.g. salons, repair shops, banks and accounting firms

Retail Merchandising Business e.g. grocery stores and convenience stores

Hospitality/Leisure

Creative

Workspaces

Manufacturing

Other, please specify below

Keeping you updated

Would you like the Council to send you further information on business support available, including the new Discretionary Fund?

Yes please

No thank you

	If yes, please provide your contact details below
	Your name

	Email address

	Phone number

	Business name

	Business address

Q11

What would be the most significant aid to recovery for your business in the borough? (Please tick all that apply)

Ensuring that I get the government support that I have applied for.

I’m a hospitality business, so the major museums and tourist sites being re-opened

Building my workforce back up

Bringing my workforce back to their place of work (concerns about travel)

Bringing my clients back to the business (concerns about travel)

Access to guidance and advice on how to keep your business COVID secure

Bringing my business securely online, and increasing my online capability

Other, please specify below

Challenges

Q12

What would the main challenges be for your business under relaxed lockdown measures where significant social distancing measures are still required? (Please tick all that apply)

Lack of guidance on how to operate while enforcing social distancing

Lack of customers/demand

Supply chains and access to stock

Access to PPE or protective screens for premises

Size of premises

Organisation of staff and/or staff payments while functioning at a reduced capacity

Health hazards due to nature of business, please specify below

Other, please specify below

Q13

	What would be most helpful as COVID-19 restrictions are lifted?

Business information

Q14

Where do you go to receive updates from the Council about business information? (Please tick all that apply

The Council’s eNewsletters, which you can subscribe to here

The Council's dedicated web portal containing information for business and the self employed

The Council's 'Explore' site profiling the borough’s cultural and business hubs and events

The Council's Instagram (@KensingtonandChelseaCouncil)

The Council's Twitter (@RBKC)

The Council's Facebook (@RoyalBorough)

Direct emails or letters

Other, please specify below

Using your personal information
The information you have provided to the Royal Borough of Kensington and Chelsea's Economic Development Team will only be used to understand respondents' views on the impact of COVID-19 on businesses. Where you have given us permission to contact you further about business support , your contact details will only be used to contact you for these purposes.

Your information will only be used for the intended purpose, we will not collect any additional information about yourself, we will not share your data with other Council Departments and or external bodies. If we intend to use your information for any other purpose, we will normally ask you first. In some cases, the Council may use your information for another purpose if it has a legal duty to do so, to provide a complete service to you, or if there is a risk of serious harm or threat to life. The Council will retain your information in accordance with our retention schedule and it will be held securely.

If you have any questions regarding your Data Protection rights, such as accessing your personal information, etc. or if you have a concern over the handling of your information. You can email [email protected]

Thank you for completing this survey,
please click 'Submit' to send us your response

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		Snap Survey Software

The impact of COVID-19 on local businesses

The closing date for responses is 11 June 2020.

About your business

Keeping you updated

Impact of COVID-19 on your business

Business support

Challenges

Business information

If you have any questions regarding your Data Protection rights, such as accessing your personal information, etc. or if you have a concern over the handling of your information. You can email [email protected]

Thank you for completing this survey,
please click 'Submit' to send us your response

The impact of COVID-19 on local businesses

The closing date for responses is 11 June 2020.

About your business

Keeping you updated

Impact of COVID-19 on your business

Business support

Challenges

Business information

If you have any questions regarding your Data Protection rights, such as accessing your personal information, etc. or if you have a concern over the handling of your information. You can email [email protected]

Thank you for completing this survey, please click 'Submit' to send us your response

Thank you for completing this survey,
please click 'Submit' to send us your response